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Exam (elaborations)

EMD-Q standards.

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Exam of 3 pages for the course UNMC Patho 2 Exam 1 (Liver, Gallbladder, Pancreas, at UNMC Patho 2 Exam 1 (Liver, Gallbladder, Pancreas, (EMD-Q standards.)

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  • June 11, 2024
  • 3
  • 2023/2024
  • Exam (elaborations)
  • Questions & answers
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EMD-Q standards

Standard One (as written) - ANS-Not as scripted: question not read correctly but no
meaning change. Combining questions is considered asked incorrectly

Standard two (clarifiers) - ANS-Only to be read when caller doesn't understand

Standard three (acceptable clarification or enhancements) - ANS-When caller is being
vague the caller must clarify

Standard four (alternatives) - ANS-Words or phrases with "/" caller must chose best
phase for situation

Standard five (operant questions) - ANS-PROQA blue font known info

Standard six (grammatical substitutions) - ANS-Call taker may modify the grammar of
scripted protocol

Standard seven (interrogation of third party callers) - ANS-May be advisable to attempt
to convert a Third party caller to second party when instructions are possible and
appropriate

Standard 8 (primary discipline selection) - ANS-Call taker must choose the most
appropriate discipline for initial response

Standard 9 (leading questions) - ANS-Asking a protocol question in a leading man or is
prohibited at any time

Standard 10 ( fast track) - ANS-Process to move though case entry quickly when there
is appropriate info gathered

Standard 11 (freelance questions) - ANS-Call taker may not use freelance questions or
instructions at any time

Standard 12 cold call - ANS-Event that must have occurred in the past

Standard 13 (order) - ANS-All questions and instructions will be read in the order
prescribed by the protocol

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