CSA 3 UPDATED Exam Questions and
CORRECT Answers
What are the 3 reasons to use ServiceNow Mobile apps? Select 3 Answers from the below
options - Correct ANSWER- ● A global search to find people, service and items, and articles
● Ability to submit, view, and update requests, issues, and t...
CSA 3 UPDATED Exam Questions and CORRECT Answers What are the 3 reasons to use ServiceNow Mobile apps? Select 3 Answers from the below options - Correct ANSWER - ● A global search to find people, service and items, and articles ● Ability to submit, view, and update requests, issues, and tasks ● Push notifications for instant access to important information Which of the following record operations can be secured by ACL rules? Select 3 Answers from the below options. - Correct ANSWER - ● personalize_choices ● save_as_template ● edit_task_relations What coalesce configuration in the import process treats all imported rows as new records and does not update existing records? - Correct ANSWER - No coalesce What role is required to access or create your templates? - Correct ANSWER - No special role What phase of the Report Designer allows you to choose colours, title and chart properties? - Correct ANSWER - Style Where can users set their notification subscription preferences? - Correct ANSWER - System settings (Rome) Which of the following defines an application service in the best way? - Correct ANSWER - It is a set of interconnected applications and hosts configured to offer a service to an organisation. An Access Control List (ACL) rule only grants a user access to an object if the user meets all of the following permissions required by the matching ACL rule. Select 3 Answers from the below options. - Correct ANSWER - The condition must evaluate to true. The user must have one of the roles in the required roles list. If the list is empty, this condition evaluates to true. The script must evaluate to true or return an answer variable with the value of true. Which of the following tabs are used to configure an email notification? Select 3 Answers from the below options. - Correct ANSWER - ● Who will receive ● What it will contain ● What it will contain What form action updates an existing record and keeps the form open? - Correct ANSWER - Save Which of the following is the best practice when configuring Assignment Rules or Predictive Intelligence? Select 4 Answers from the below options. - Correct ANSWER - ● Setting an Assignment group and User based on Category and Subcategory. ● Setting a User based on Category and Subcategory ● Setting an Assignment group and User based on the Short description. ● Setting an Assignment group based on Category and Subcategory. What sorting options are available by default on the knowledge article list when opening a knowledge base from the service portal? Select 3 Answers from the below options. - Correct ANSWER - ● Alphabetical ● Newest ● Views What is granted to non -administrators for them to develop applications? - Correct ANSWER - Delegated Development What type of Flow Designer Trigger is required to look up a record, update a field value and request approval? - Correct ANSWER - Record -based What setting on the List Control page can speed up loading large lists? - Correct ANSWER - Remove pagination count What IT challenges can be solved with the CMDB? Select 3 Answers from the below options. - Correct ANSWER - ● Make sense of data to drive decisions and services. ● Regularly maintain complex data for accuracy ● Consolidate disparate Configuration Item (CI) data into a single Configuration Management Database. What report type requires access to the data to view it? - Correct ANSWER - List report Which of the following are true regarding Flow Designer? Select 3 Answers from the below options. - Correct ANSWER - ● Provides automation tools ● Saves time ● Integrates with third -party systems What attributes of a field can a UI policy action change on a form? Select 3 Answers from the below options. - Correct ANSWER - ● Mandatory ● Read -only ● Visible/hidden When using the Service Portal, how do end -users typically access the service catalogue? - Correct ANSWER - Under Request Something Where do the ServiceNow client -side scripts execute? - Correct ANSWER - Web Browser
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