COMPREHENSIVE QUESTIONS AND VERIFIED
CORRECT ANSWERS [MOST TESTED
QUESTIONS] CERTIFIED STUDY GUIDE
RESOURCES GRADE A+ 2024 UPDATE
When supplies which have been newly ordered arrive in
the office, they should be: - (correct answer) checked
against the packing slip to make sure that everything that
has been ordered has arrived
The device that allows the computer operator to
manipulate the cursor without using the arrow keys is
the: - (correct answer) Mouse
The programs that allow the computer operator to
perform various tasks are: - (correct answer)
applications software
,When an insurance claim is filed electronically, the
protocol used is called electronic: - (correct answer)
data interchange
The purpose of infection control systems is to: -
(correct answer) prevent the spread of disease
The process of testing and adjustment of test equipment
is known as: - (correct answer) calibration
Infection control is a term that is applied to: - (correct
answer) sterile procedures and techniques
The postage class most used in the medical office is: -
(correct answer) First class mail
Staff meetings should be used to do all o the following
EXCEPT: - (correct answer) have a forum to discuss
employee complaints
,The schedule that allows for 5 refills of the drug in 6
months, as long as it was written on the original
prescription, is: - (correct answer) Schedule III
Samples of documents which are frequently used in the
medical office can be saved on the computer as: -
(correct answer) templates
A description of the steps that should be utilized to
handle a specific situation or to perform a certain task
should be included in a(an): - (correct answer)
procedure manual
The basic four activities in cleaning the exam room
between patients are: - (correct answer) pick up,
clean the surfaces, put clean paper on the exam table,
wash your hands
Cleaning supplies and chemical solutions needed to keep
the exam room clean and sanitary should be kept handy
in: - (correct answer) a central area used to store all
cleaning materials
, Biohazard containers should be emptied: - (correct
answer) daily
Databases are: - (correct answer) sets of records of
information
Keeping a supply inventory means that the assistant: -
(correct answer) All of the above:
+ keeps a list of all supplies on hand
+ checks the expiration date on all supplies before using
them
+ makes sure that all labels on all items are secure
Magazines in the waiting or reception area should: -
(correct answer) be current
Reception areas or waiting rooms make the first
impression on the patient. The waiting room should have
at least: - (correct answer) 2 to 4 chairs for each
doctor in the office at one time
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