Chapter 6- The Nature of Management
Administrative Managers - correct answer-those who manage an entire business or a major
segment of a business; they are not specialists but coordinate the activities of specialized
managers.
Agenda - correct answer-a calendar, containing both specific and vague items, that covers
short-term goals and long-term objectives.
Analytical Skills - correct answer-the ability to identify relevant issues, recognize their
importance, understand the relationships between them, and perceive the underlying causes
of a situation.
Conceptual Skills - correct answer-the ability to think in abstract terms and to see how parts
fit together to form the whole.
Controlling - correct answer-the process of evaluating and correcting activities to keep the
organization on course.
Crisis Management or Contingency Planning - correct answer-an element in planning that
deals with potential disasters such as product tampering, oil spills, fire, earthquake,
computer virus, or airplane crash.
Directing - correct answer-motivating and leading employees to achieve organizational
objectives.
Downsizing - correct answer-the elimination of a significant number of employees form an
organization.
Financial Managers - correct answer-those who focus on obtaining needed funds for the
successful operation of an organization and using those funds to further organizational
goals.
First-Line Managers - correct answer-those who supervise both workers and the daily
operations of an organization.
Goal - correct answer-the result that a firm wishes to achieve
Human Relations Skills - correct answer-the ability to deal with people, both inside and
outside the organization.
Human Resources Manager - correct answer-those who handle the staffing function and
deal with employees in a formalized manner.
Leadership - correct answer-the ability to influence employees to work toward organizational
goals.
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