Certified Meeting Professional (CMP)
Exam
Evaluation - ANS-1) Critiquing and rating the overall success of an event. 2) Developing
an event profile from accurate event statistics.
Objective - ANS-Formalized statement of outcomes to be anticipated as a result of the
educational process.
Outsourcing - ANS-Hiring an outside firm or individual to perform the task instead of
using in-house staff; to subcontract a task or responsibility to a third party.
Return on investment - ANS-ROI. Net Profit divided by Net Worth. A financial ratio
indicating the degree of profitability. To calculate, use event revenues minus program
expenses divided by program expenses, multiplied by 100 to get the ROI %.
Stakeholder - ANS-All individuals who are invested in a project or event such as the
sponsors, attendees, vendors, media and others.
Strategic plan - ANS-Long range plan of action for a company or organization.
Educational programming committee - ANS-A group of voluntary committee members
with vested interests in program content who are commonly used to establish direction
for educational programs offered at association meetings.
Focus group - ANS-Method of doing research using a small group led by a facilitator.
Kiosk - ANS-1) Free-standing pavilion or light structure, often inside a facility, where
printed or electronic information is available. 2) A small enclosure for ticket sales,
information, etc.
Program design - ANS-Structure of event program elements to achieve specific goals
and objectives.
Sampling - ANS-1) A research method based upon selecting a portion of a population
for study. 2) Paperwork and fees paid to a building by exhibitors for the right to serve
food product.
,Survey - ANS-Solicitation of opinions regarding services; questionnaire.
Audience reaction team - ANS-4 or 5 participants query the main speaker from the
stage with questions from the audience and follow up questions.
Buzz session - ANS-Method to increase audience participation by dividing all
participants in discussion groups each of which reports the group's findings and
opinions during a following plenary session.
Certified Speaking Professional (CSP) - ANS-CSP. Accredited designation offered by
the National Speakers Association. This designation is earned for extensive,
documented speaking experience and client satisfaction.
Colloquium - ANS-An informal meeting for the purpose of discussion; usually of an
academic or research nature and in order to ascertain areas of mutual interest through
exchange of ideas. Conducted as and when convenient, but with little regularity.
Debate - ANS-A discussion which takes place within a meeting, a public or private
sitting or in one of the various types of assembly or meeting.
Facilitator - ANS-An individual who guides discussion and/or decision making.
Fishbowl - ANS-An interchange between an inner circle debating an issue and an outer
circle of observers. Individuals occasionally move from one circle to the other.
Interview - ANS-The presenter is questioned by a moderator on behalf of the audience.
National Speakers Association (NSA) - ANS-National Speakers Association. A member
of the Convention Industry Council.
Seminar - ANS-1) Lecture and dialogue allowing participants to share experiences in a
particular field under the guidance of an expert discussion leader. 2) A meeting or series
of meetings of from 10 to 50 specialists who have different specific skills but have a
specific common interest and come together for training or learning purposes. The work
schedule of a seminar has the specific object of enriching the skills of the participants.
Speakers bureau - ANS-An organization who locates and books speakers according to
my specifications and budget.
,Symposium - ANS-A meeting of a number of experts in a particular field, at which
papers are presented and discussed by specialists on particular subjects with a view to
making recommendations concerning the problems under discussion.
Workshop - ANS-1) Meeting of several persons for intensive discussion. The workshop
concept has been developed to compensate for diverging views in a particular discipline
or on a particular subject. 2) Informal and public session of free discussion organized to
take place between formal plenary sessions or commissions of a congress or of a
conference, either on a subject chosen by the participants themselves or else on a
special problem suggested by the organizers. 3) Training session in which participants,
often through exercises, develop skills and knowledge in a given field.
Accreditation - ANS-Official authorization or approval; to provide with credentials; to
send (an envoy) with letters of authorization; to recognize or vouch for as conforming
with a standard; to recognize a college as maintaining academic standards; to consider
or recognize as outstanding; approval given by various trade associations to a travel
agency allowing the sale of tickets and other accommodations.
Accreditation Council for Continuing Medical Education (ACCME) - ANS-The
organization who provides accrediation for Continuing Medical Education (CME).
American Bar Association (ABA) - ANS-The organization who administers Continuing
Legal Education and Mandatory Continuing Legal Education courses (CLE and MCLE).
Certification - ANS-Program and process by which a participant completes proscribed
training and passes an assessment.
Continuing education - ANS-Structured educational and training experiences for
personal or professional development.
Continuing Education Unit (CEU) - ANS-CEU. Requirement of many professional
groups by which members must certify participation in formal educational programs
designed to maintain their level of ability beyond their original certification date. CEUs
are non-academic credit. One CEU is awarded for each 10 contact hours in an
accredited program.
Certified Association Executive (CAE) - ANS-Certified Association Executive.
Certificate in Meeting Management (CMM) - ANS-Certificate in Meeting Management.
, Certified Meeting Professional (CMP) - ANS-1) Certified Meeting Professional. 2)
Complete Meeting Package at conference centers; includes lodging, all food and
beverage, support services, including audio visual equipment, room rental, etc.
Certified Professional Catering Executive (CPCE) - ANS-Certified Professional Catering
Executive. A certification program offered by the National Association of Catering
Executives (NACE).
Certified Special Event Professional (CSEP) - ANS-Certified Special Event
Professional; an earned designation from the International Special Events Society
(ISES).
Continuing Legal Education (CLE) - ANS-Continuning education requirements for legal
professionals are adminstered by the American Bar Association (ABA).
Continuing Medical Education (CME) - ANS-Organizations offering this type of
continuing education credits are accredited by the Accreditation Council for Continuing
Medical Education (ACCME).
Internatinoal Association for Continuing Education and Training (IACET) -
ANS-International Association for Continuing Education and Training.
Lecture - ANS-Informative and instructional speech.
Lifelong learning - ANS-An ongoing process in which an individual actively seeks to
understand and contribute to change.
Mandatory Continuing Legal Education (MCLE) - ANS-Mandatory continuning education
requirements for legal professionals are adminstered by the American Bar Association
(ABA).
Needs assessment - ANS-A needs assessment is an essential setp in ensuring that
educational offerings are relevant to attendees. The results of post-event evaluations
can be as valuable as a needs assessment.
Break-even point - ANS-The point at which revenues are equal to expenses.
Cash flow - ANS-The transfer of monies into and out of an enterprise.
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