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BUSMHR 3100 EXAM.
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Exam of 9 pages for the course BUSMHR 3100 at BUSMHR 3100 (BUSMHR 3100 EXAM.)
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BUSMHR 3100 EXAMProtégé - ANS-less experienced employee
Coach - ANS-peer or manager who works with an employee to motivate the employee,
help him or her develop skills, and provide reinforcement and feedback.
Profit sharing - ANS-incentive pay in which payments are a percentage of the
organizations profits and do not become part of the employees base salary.
merit rate - ANS-system of linking pay increases to ratings on performance appraisals.
Gainsharing - ANS-group incentive program that measures improvements in
productivity and effectiveness and distributes a portion of each gain to employees.
Protean career - ANS-a career that frequently changes based on changes in the
persons interests, abilities, and values and in the work environment.
Performance management process - ANS-the process through which managers ensure
that employees activities and outputs contribute to the organizations goals.
o Step 1-define performance outcomes for company division and department
o Step 2-develop employee goals, behavior, and actions to achieve outcomes
o Step 3- provide support and ongoing performance discussions
o Step 4- evaluate performance
o Step 5-identify improvements needed
o Step 6-provide consequences for performance results.
Assessment center - ANS-a wide variety of specific selection programs that use multiple
selection methods to rate applicants or job incumbents on their management potential.
Balanced scorecard - ANS-combination of performance measures directed toward the
company's long and short term goals and used as the basis for awarding incentive pay
Scanlon plan - ANS-a gainsharing program in which employees receive a bonus if the
ratio of labor costs to the sales value of production is below a set standard.
merit pay - ANS-system of linking pay increases to ratings on performance appraisals.
Lateral move - ANS-same pay, new position
, downward/upward move - ANS-different pay, rank, and position
promotion - ANS-assignment of an employee to a position with greater challenges,
more responsibility, and more authority than in previous job, usually accompanied by a
pay increase.
Externship - ANS-employee development through a full time temporary position at
another organization.
Family and medical leave act (FMLA) of 1993 - ANS-federal law requiring org. with 50
or more employees to provide up to 12 weeks of unpaid leave after childbirth or
adoption; to care for a seriously ill family member or for an employee's own serious
illness; or to take care of urgent needs that arise when a spouse, child, or parent in the
National Guard or Reserve is called to active duty.
LMS/Learning management system - ANS-a computer application that automates the
administration, development, and delivery of training programs.
Instructional design process - ANS-process of systematically developing training to
meet specific needs.
ERISA Employee Retirement Income Security Act - ANS-federal law that increased the
responsibility of pension plan trustees to protect retirees, established certain rights
related to vesting and portability, and created the pension benefit guarantee corporation.
Supply - ANS-demand dynamics: labor shortages, etc.- based on forecasts for labor
demand and supply, the planner can compare the figures to determine whether there
will be a shortage or surplus of labor for each job category.
Downsizing - ANS-the planned elimination of large numbers of personnel with the goal
of enhancing the organizations competitiveness.
temp workers - ANS-popular with employers because it gives them flexibility they need
to operate efficiently when demand for their products changes rapidly. If employer
believes a higher level of demand will persist, it often can hire the temps as permanent
workers.
outsourcing work - ANS-contracting with another organization to perform a broad set of
services.
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