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BUSMHR 3100 (1)
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Exam of 6 pages for the course BUSMHR 3100 at BUSMHR 3100 (BUSMHR 3100 (1))
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BUSMHR 3100-it helps us to understand and to manage people - ANS-OB is important in all facets of
school and work because
-The contingency approach is just common sense - ANS-Which of the following
statements is dales
Soft skills - ANS-Problem solving and critical thinking are ____ because they use logic
and reasoning to develop and evaluate options
a) hard skills
b) technical skills
c)soft skills
d) personal attributes
e) Common Sense
contingency perspective - ANS-Pops ice cream store sales were down 15% this
summer. Pop says that in his experience rainy summers, mean lower ice cream sales,
john notices the staff at pops appear uninterested and slow to serve customers. He
would like to replace at least one of them with a younger college student for the rest of
the summer. Jon is using a
-ill conceived - ANS-___ are goals and incentives to promote a desired behavior, but
instead encourage a negative one
-Motivated blindness - ANS-Harrie saw jose cheating on a test in their OB class.
However she did not report this because Jose Is on her team in the class and she
feared the jose be kicked out. What is this?
- Slippery slope - ANS-Because the auditors of XYZ CO accepted a client firm's
questionable financial statements when the infractions have occurred over time., James
believes that they are
-over valuating outcomes - ANS-_____ is when we give a pass to unethical behavior if
the outcome is good
-to root out conflict of interest - ANS-The remedy for motivated blindness is
a gap between an actual and a desired situation - ANS-A problem is
, a)a gap between an actual and a desired situation
b)Something to be ignored until it becomes serious
c)A situation that managers rarely face
- Situation factors - ANS-Personal factor and ___ are the two broad categories of OB
concepts and theories
group - ANS-Joe is a hard and productive worker and quit because he couldn't get
along with his coworkers this was diagnosed as ____ level problem
- organizational - ANS-Sharon quit her job because she felt that her department reward
system favored men, this would diagnosed as a ___ level problem
individual - ANS-Alexa quit her job because she thought it was boring. This would be
diagnosed as a(n) ______ level problem
- Observable artifacts espoused values and basic underlying assumptions - ANS-Levels
or organizational culture are
espoused values - ANS-Perot frag states that they are making flexible innovative
customer oriented global co that delivers real value to our shareholders by putting focus
on performance
- Diversity management - ANS-_______ is not a function of organizational culture
one dominant - ANS-Organizational culture tends to have ______ type of culture
a) one dominant
b) two dominant
c) three dominant
d)one dominant, one non-dominant
- Internally focused and valuating flexibility - ANS-Organizations with clan culture are
described as
Clan organizations - ANS-what devotes considerable resources to hiring and developing
employees?
Adhocracy cultures - ANS-What type of culture empowers employees to take risks?
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