Dynatrace Study Guide
service quality reports (what can I learn from them?) - correct answer-Each (term)
summarizes the monitoring insights that dynatrace has compiled over the past week.
Each (term) offers an overview of your applications, services, infrastructure utilization,
performance problems, and the impact of performance problems on your customers.
While Dynatrace itself is an ideal tool for day-to-day monitoring purposes, (term) gives you
insights into hot spots in your environment and make it easy to share insights with others.
Where to view Service Quality Reports - correct answer-Select Reports from the navigation
menu and then click service quality from the left-hand menu.
(term) are chronologically arranged, with the most recent report appearing first. Select any
report you're interested in to view further details.
What do Service Quality Reports address? - correct answer-quality across the entire
environment. Therefore, you need to have access to the entire environment to view.
Analyzing and persisting the required aggregated data per Management zone isn't possible.
What does Service Quality Reports include? - correct answer-Overall Dynatrace Score
Application Score
Services Score
Infrastructure Score
Overall Dynatrace Score - correct answer-an average of the application, services, and
infrastructure scores for your environment.
Application Score - correct answer-based on application Apdex ratings. In brief, the
Application score is the average of your application Apdex value and the percentage of user
actions that are not affected by problems.
Services Score - correct answer-represents the percentage of service calls that were
successful and unaffected by problems.
Infrastructure Score - correct answer-the percentage of host time during which no problems
were encountered.
How often are Service Quality Reports generated? - correct answer-each week on Sundays
at midnight, so that when you start your work week each Monday morning, you'll find a new
report ready for your review.
, Where to subscribe to Service Quality Reports? - correct answer-Select reports from the
navigation menu > click a Service quality report to open the report > click the browse button
(...) > Click Subscribe
How do I share service quality reports? - correct answer-Select Reports from the navigation
menu > click a service quality report to open the report > click browse button (...) > click
share to display the sharable link for the report > click copy to copy the URL to your
clipboard > paste the URL into an e-mail to the recipient.
When you share a report with a non-Dynatrace user, the user receives a message with a
private link that allows them to view the report without logging into Dynatrace.
Automated baselines (multi-dimensional baselining) - correct answer-automatically detects
individual reference values that adapt over time. (Term) reference values are used to cope
with dynamic changes within your application or service response times, error rates, and
load.
Built-in static thresholds - correct answer-Dynatrace uses (term) for all infrastructure events
(for example, detecting high CPU, low disk space, or low memory)
User-defined static thresholds - correct answer-With customizable anomaly detection
settings, you can overwrite the default static thresholds for infrastructure events.
Where to setup user defined static thresholds - correct answer-Settings > Anomaly detection
Can you switch from automated baselining for application and service anomaly detection to
static thresholds? - correct answer-Yes. With static thresholds, the detected baseline
thresholds are overwritten by your custom static thresholds for individual dimensions.
Automated baselining learns the typical refrence values for what? - correct
answer-Application and service response times, error rates, and load.
With regard to response times, Dynatrace collects references for? - correct answer-The
median (above which are the slowest 50% of all callers) and the 90th percentile (the slowest
10% of all callers)
When is a slowdown event raised? - correct answer-When the typical response times for
either the median or the 90th percentiles degrade.
What 4 dimensions does application baselining calculate references for? - correct
answer-User Action
Geolocation
Browser
OS
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