Supply Chain Management: A Global
Perspective - Chapter 1
Supply Chain Management (SCM) - correct answer-is the design and management of flows
of products, information, and funds throughout the supply chain.
Supply Chain - correct answer-is the network of all entities involved in producing and
delivering a finished product to the final customer.
A typical supply chain may involve many different trading partners, called stages
Stages may include: - correct answer-Suppliers, Producers, Wholesalers/Distributors,
Retailers, Customers
A Supply Chain is often called a? - correct answer-Value Chain or Value Network
SCM activities include - correct answer-Coordination, Information Sharing, Collaboration
Coordination - correct answer-coordinate the movement of goods, services, and funds
through the supply chain
Information Sharing - correct answer-share forecasts, point-of-sale data, planned
promotional campaigns, and inventory levels
Collaboration - correct answer-jointly plan, operate, and execute business decisions as one
entity
Flow of Products
2 types - correct answer-from the beginning to the final customer
Reverse Logistics
Flow of Information - correct answer-simplified supply chains utilize data from point-of-sale
back to suppliers
real time information reduces uncertainty and inventory levels
Flow of Funds - correct answer-funds are transferred in both directions along the supply
chain
supply chain compression
The Bullwhip Effect - correct answer-Fluctuation and distortion of information increases as it
moves up the supply chain
Customer Focus - correct answer-The final customer is the driving force of the supply chain
products are "pulled" through the supply chain
, The Service Supply Chain - correct answer-focus more on the interaction between the
customer and provider
often rely on customers as the supplier of inputs
tend to be shorter than manufacturing supply chains
are often more like hubs than chains
do not have inventory as a buffer
The Boundary-Spanning Nature of SCM - correct answer-SCM spans and integrates
functions within and between enterprises of the supply chain through:
Intra - Organizational Integration
Cross - Enterprise Integration
Intra - Organizational Integration
Marketing - correct answer-links the organization to its customers
Intra - Organizational Integration
Operations - correct answer-organizes the transformation of raw materials into finished
products and services
Intra - Organizational Integration
Sourcing - correct answer-links the organization to its suppliers
Intra - Organizational Integration
Logistics - correct answer-is responsible for moving and positioning inventory throughout the
supply chain
Cross - Enterprise Integration - correct answer-various supply chain organizations
functioning as a single entity to satisfy the final customer
Keys
information technology as an enabler
relationship management
collaborative planning
sharing of risks and rewards
win-win strategy
SCM Versus Logistics - correct answer-SCM - concerns the collaboration between supply
chain partners in a strategic effort to achieve superior competitiveness
SCM - manages different aspects of the coordination process such as:
information, technology, distribution, products, finances, relationship
SCM Versus Logistics
Logistics - correct answer-the part of SCM that is concerned with managing the flow of
inventory
The Rise of SCM - correct answer-SCM evolved in the 1990s and has proven to be
necessary for successful global competition
Contributing to the Trend:
companies found savings by planning and managing their supply chain more effectively
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