Salesforce Admin Certification
Which set of information can an administrator specify in the Company Information
page? - ANS-Organization Name, Default Time Zone, Default Language
Which two sets of parameters are configured using Locale Settings? - ANS-Time and
Number Display format, First/Last Name and Date format
Which two user interface settings should be used to allow users, with all the required
profile permissions, to edit records in a list view? - ANS-Enable Enhanced Lists, Enable
In-line Editing
List View - ANS-A list of records that meet specific filter criteria
Name two configurations that an administrator should perform to help users manage
search results - ANS-Specify the Search Filter Fields for the object's search layout;
Reduce the number of displayed records for each object in the Search Results page
What should an administrator do to assign a Service Cloud user license to a new user?
- ANS-Enable Service Cloud User on the user record detail page
Which two requirements should and administrator consider when creating a new user in
a production Salesforce org? - ANS-Usernames must be unique across all production
Salesforce orgs; Usernames must be in the form of an email address
What should an administrator do Forrest to troubleshoot login error messages? -
ANS-Check the user's login history related list on the user record
What should an administrator do to prevent a user from logging into Salesforce
temporarily? - ANS-Freeze the user's account
When a user account is deactivated, what happens to the associated license? -
ANS-The license becomes available for reassignment
User License - ANS-Determines the baseline of features that the user can access
Permission Set - ANS-A collection of settings and permissions that give users access to
various tools and functions.
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