IHOP 2024 HOST TEST NEWEST VERSION COMPLETE 40 QUESTIONS AND CORRECT DETAILED ANSWERS
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Course
IHOP 2024 HOST
Institution
IHOP 2024 HOST
IHOP 2024 HOST TEST NEWEST VERSION
COMPLETE 40 QUESTIONS AND CORRECT DETAILED
ANSWERS
IHOP 2024 HOST TEST NEWEST VERSION
COMPLETE 40 QUESTIONS AND CORRECT DETAILED
ANSWERS
IHOP 2024 HOST TEST NEWEST VERSION 2024-2025
COMPLETE 40 QUESTIONS AND CORRECT DETAILED
ANSWERS
When is the ideal time to mop the floors in the restaurant? - ANSWER-
During slow or low business periods
Always wash your hands for at least: - ANSWER-20 seconds
The safety of everybody in the restaurant is the responsibility of: -
ANSWER-All managers and team members
Provide a warm greeting to each guest within: - ANSWER-30 seconds
Include this information when entering a carry-out phone order into the
POS: - ANSWER-Name, "To-Go" order designation, phone number, pick-
up time
A wait list includes the guest's: - ANSWER-Name, number in party, table
preference, and any special needs
, IHOP 2024 HOST TEST NEWEST VERSION 2024-2025
COMPLETE 40 QUESTIONS AND CORRECT DETAILED
ANSWERS
A circle around an X on the Zone Chart indicates the table: - ANSWER-
Will soon be available/needs to be cleaned
An X over a table in the Zone Chart indicates that the table is: -
ANSWER-Occupied
The best way to determine a table that will meet the guests needs is to:
- ANSWER-Ask appropriate questions
While guests are waiting to be seated, they should be provided with: -
ANSWER-Menus
when a guest brings a complaint to your attention: - ANSWER-Make eye
contact, listen thoroughly without assigning blame, and empathize with
the guest
Answer the phone within: - ANSWER-3 rings
Unobtrusive manicuring is: - ANSWER-Not interfering or distracting the
guest while manicuring
It is important to greet the guest with a warm and welcome greeting
because: - ANSWER-Guests quickly form first impressions
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