M02 Quiz
"Don't make users think" is Steve Krug's first law of usability. - ANS-true
Users are most likely to read every word on a web page they are visiting, so important
information can be placed anywhere on the page. - ANS-false
The button that should always be visible & accessible on a website to give a sense of
assurance is the: - ANS-home button
Breadcrumbs are used to show users where they are within a website. - ANS-true
Usability testing with different people gives a completely different perspective. It's
recommended to test: - ANS-continuously
Bad UX will always augment the user's reservoir of goodwill. - ANS-false
In a thinking aloud test, you ask test participants to use the system while continuously
thinking out loud -- that is, simply verbalizing their thoughts as they move through the
user ________________. - ANS-interface
Cognitive walkthroughs are effective because they take into account the site visitor's
specific _________. - ANS-task
List in correct order: The 6 steps to follow in the Cognitive Walkthrough Process -
ANS-1.) Identify user base
2.) Identify user goals
3.) Identify the happy path
4.) Invite the right team members
5.) Conduct your walkthrough
6.) Implement site improvements
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