Liberty University BUSI 240 Quiz 2 (LIBERTYUNIVERSITYBUSI240QUIZ)
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Busi 240 quiz 2
Question 1
2 out of 2 points
In organizational settings, empathy
Selected has both a cognitive and an emotional component.
Answer:
Response Empathy is both cognitive and emotional, meaning that empathy is about
Feedback: understanding as well as feeling what the other person feels in that context.
Question 2
2 out of 2 points
________ refers to understanding and being sensitive to the feelings, thoughts, and
situations of others.
Selected Empathy
Answer:
Response Empathy refers to understanding and being sensitive to the feelings,
Feedback: thoughts, and situations of others. People empathize when they cognitively
transpose themselves into the other person's place as if they were the other
person.
Question 3
2 out of 2 points
Unlike self-enhancement, ________ includes seeking feedback that is not necessarily
flattering.
Selected self-verification
Answer:
Response Unlike self-enhancement, self-verification includes seeking feedback that is
Feedback: not necessarily flattering (e.g., "I'm a numbers person, not a people
person").
Question 4
2 out of 2 points
Consistency, consensus, and distinctiveness are the
Selected three rules that determine whether we make an internal or external
Answer: attribution.
Response Consistency, consensus, and distinctiveness are the three rules
Feedback: determining whether to make an internal or external attribution.
Question 5
2 out of 2 points
________ exists when the individual's identities require similar personality traits, values,
and other attributes.
Selected High consistency
Answer:
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