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Btec Level 3 Unit 21 - Training and development assingment 1 Distinction
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Fatima TurayUnit 21 – Training and Development Assignment A&B
Introduction:
In this report, I will investigate the training and development of the well-known online
retailer Amazon.
P1: Explain why a selected business trains its employees.
Amazon invests significantly in training and development for its employees for
several reasons:
Skill Development:
Employees can improve their current talents and learn new ones through training. As
a result, they can carry out their existing responsibilities more successfully and get
ready for more chances to advance within the organisation.
Engagement and Satisfaction of Workers:
Offering training programmes shows workers that the organisation supports their
personal and professional development. Increased levels of engagement, work
satisfaction, and eventually retention may result from this.
Adaptation to Changing Roles and technology:
Roles and technology can change quickly in the fast-paced, dynamic environment
that Amazon operates in. Employees that receive training are more equipped to
adjust to changes in the workplace because they are kept abreast of emerging
technology, trends, and best practices.
Enhancing Productivity and Performance:
Employees with proper training are probably going to work more and produce more
in their positions. Through training, Amazon may raise employee performance levels
overall, which will increase productivity and effectiveness in reaching company
objectives.
Innovation and Creativity:
Training may help an organisation develop a culture of creativity and innovation by
empowering staff members to solve problems, think critically, and produce innovative
ideas. This may result in the creation of innovative goods, services, and procedures
that provide Amazon a market advantage.
Planning for Succession:
Employees with high potential are identified and developed through training for future
leadership positions within the organisation. Amazon can guarantee a pipeline of
competent leaders to propel the business's long-term growth and success by
fostering talent internally.
, Fatima Turay
P2: Describe how a selected business identifies training needs.
Amazon identifies training needs through a variety of methods, including:
To measure the performance of employees, Amazon uses a set of techniques, for
instance, setting goals, feedback mechanisms, and regular assessments. Basing on
their talents and capabilities, this tool can be able to gauge whether the employees
would thrive under more training and development. Besides, the organisation
conducts studies to search for the mismatch between the knowledge and skills
today's workers possess and what is required of them to fulfil their responsibilities or
correspond organizational goals. Amazon has applied this systematic tool which help
the department to know the exact locations that demands training. Moreover,
Amazon uses focus groups, questionnaires, and other employee input-gathering
initiatives to gain an in-depth grasp of the kinds of training and learning that its
employees prefer and need. Employees can submit feedback about employment
aspects where they feel growth or need more guidance through many mediums; this
helps Amazon craft tailored training programs to match each employee's need.
Amazon managers make major contributions in the area of indicating the areas of
training that a staff needs. They often catch such modifications on job requirements,
employee’s competency deficiency, or issues related to performance early.
Managers can pass the same ideas on to the team that prepares and develops the
trainees. This ensures that the training team is responding to these identified needs
by offering training interventions that are suitable for the situation.
Amazon periodically reviews its strategic priorities, tracks market trends, and
analyses its corporate objectives. This continuous evaluation makes sure the
company stays flexible and adaptable to developments in the outside world.
Employees may need training when new projects are introduced, or the company's
direction changes in order to give them the information and abilities needed to
support and adapt to these changes successfully.
Within the company, Amazon observes both the inward elements like tech
advancements, industry standards, and the market trends. Due to a proactive vision,
the company goes ahead of the events and predicts potential changes in the market.
Regardless of changes in consumer taste and market requirements, Amazon is ever
learning and growing as the business itself learns and develops. Therefore, the
organization highly values in-house training to guarantee that their staff possess this
knowledge ensuring that they are ready for the changing environment and the arising
challenges.
P3: Describe the types of training and development used by a
selected business.
Amazon employs a diverse range of training and development initiatives to support
the growth and skill enhancement of its workforce. Some of the key types of training
and development used by Amazon include:
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