Organizational behaviour Questions & Answers

Organizational behaviour Questions & Answers 1/8th rule - only 12% of organizations will actually do what is required to increase profits by putting people first 2 primary OB outcomes - Job performance and organizational commitment 2 step approach to relating - mindfulness, balancing advocacy and inquiry 2 types of self-fulfilling prophecies - pygmalion, golem 3 relationships of expectancy theory - effort-performance relationship, performance-reward relationship, rewards-personal goals relationship 3 types of organizational justice - distributive justice, procedural justice, interactional justice 4 core assumptions of leadership framework - personal and developmental, develops over time, process to create change, distributed 4 ingredients in MBO's - goal specificity, participation in decision making, explicit time period, performance feedback 4 referent comparisons for equity theory - self-inside, self-outside, other-inside, other-outside 4 ways self-efficacy can be increased - enactive mastery, vicarious modelling, verbal persuasion, arousal Anchoring - shows excessive influence of nearby comparisons attribution process - the process of which individuals try to determine the reasoning behind others behaviour avoiding groupthink - encourage members to express their doubts, assign a devil's advocate, adopt the perspectives of others with a stake in the excisions, bring in outsiders, leaders MUST: show willingness to be criticized, avoid laying out their own views first