Nursing 1002
Assertiveness - correct answer-D: describe the situation
E: express what you think and feel
S: specify your request
C: consequences
can not delegate... - correct answer-assessment, evaluation, teaching, anything that requires
nursing judgement
CURE Method - correct answer--Critical: patient situations that need immediate attention
-Urgent: patient situations that must be addressed within a couple hours
-Routine: basic care and tasks that must be preformed
-Extra: cares or tasks that would be nice to do for the family but are not necessary
empathy (Riley) - correct answer-communicating to others that we understand something
about their world
how to hand off patients successfully (8 steps) - correct answer-1. critical info should be
communicated face to face and in writing
2. standardize tools and methods used to communicate
3. don't rely solely on electronic/ paper communication (if face to face communication is not
possible, use phone call/ video conference to allow questions)
4. combine and communicate all information at one time
5. minimum info: sender contact info, illness assessment with severity, patient summary,
to-do list, contingency plans, allergies, code status (DNR), medication list, dated lab tests,
and dated vital signs
6. face to face communication should be in a location free from non-emergency interruptions
7. include all team members and if appropriate the patient and family
8. use electronic health records (EHR's)
Peplau's Theory of Interpersonal Relations - correct answer-Person: patient (one who
needs) and nurse (professional with particular expertise)
Environment: forces outside the person within the context of culture
Health: forward movement of person of human processes towards creative, constructive,
productive, personal and community living
Nursing: therapeutic, interpersonal relationship between nurse/ patient
phases of relationship - correct answer-1. Orientation: health problem emerges, professional
assistance sought
2. working: identification, exploitation
3. termination/ resolution (self reliance)
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