Test Bank for Business Communication In Person, In Print, Online 10th Edition by Amy Newman, Scot Ober
Test Bank for Business Communication In Person, In Print, Online 10th Edition by Amy Newman, Scot Ober
Test Bank for Business Communication In Person, In Print, Online 10th Edition by Amy Newman, Scot Ober
Alles voor dit studieboek (8)
Geschreven voor
Test.Bank
Alle documenten voor dit vak (13)
Verkoper
Volgen
SolutionSavvy
Ontvangen beoordelingen
Voorbeeld van de inhoud
Test Bank for Business Communication In Person, In Print, Online 10th
Edition by Amy Newman, Scot Ober
TEST BANK FOR ALL CHAPTERS
Chapter 1
1. Employees prefer to receive bad news through the personal medium of email.
a. True
b. False
ANSWER: False
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: BCIP.NEWM.17.1.3 - 1.3
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - AK - DISC - PROMOTION
TOPICS: Communication Media Choices
OTHER: Bloom's: Knowledge
DATE CREATED: 9/24/2015 1:20 PM
DATE MODIFIED: 12/4/2015 12:37 PM
2. A study of the ten characteristics that employers seek in employees identified communications as the number one skill.
a. True
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: BCIP.NEWM.17.1.1 - 1.1
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - AK - DISC - PROMOTION
TOPICS: Communicating in Organizations
OTHER: Bloom's: Knowledge
DATE CREATED: 9/24/2015 1:20 PM
DATE MODIFIED: 12/4/2015 12:38 PM
3. Employers report major deficiencies in the written and oral communication skills of new employees.
a. True
b. False
ANSWER: True
POINTS: 1
Page 1
,DIFFICULTY: Easy
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: BCIP.NEWM.17.1.1 - 1.1
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - AK - DISC - PROMOTION
TOPICS: Communicating in Organizations
OTHER: Bloom's: Knowledge
DATE CREATED: 9/24/2015 1:20 PM
DATE MODIFIED: 9/24/2015 1:20 PM
4. Successful communication involves messages that are sent, received accurately, and understood.
a. True
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: BCIP.NEWM.17.1.1 - 1.1
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - AK - DISC - PROMOTION
TOPICS: Communicating in Organizations
OTHER: Bloom's: Knowledge
DATE CREATED: 9/24/2015 1:20 PM
DATE MODIFIED: 9/24/2015 1:20 PM
5. The five components of communication are the need for communication, sender, message, audience, and response.
a. True
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: BCIP.NEWM.17.1.1 - 1.1
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - AK - DISC - PROMOTION
TOPICS: The Components of Communication
OTHER: Bloom's: Knowledge
DATE CREATED: 9/24/2015 1:20 PM
DATE MODIFIED: 9/24/2015 1:20 PM
6. A communication need is one that forms within your own organization.
a. True
b. False
Page 2
,ANSWER: False
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: BCIP.NEWM.17.1.1 - 1.1
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - AK - DISC - PROMOTION
TOPICS: The Components of Communication
OTHER: Bloom's: Knowledge
DATE CREATED: 9/24/2015 1:20 PM
DATE MODIFIED: 9/24/2015 1:20 PM
7. Facial expressions such as frowns and smiles are nonverbal messages that you formulate in response to communication.
a. True
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: BCIP.NEWM.17.1.1 - 1.1
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - AK - DISC - PROMOTION
TOPICS: The Components of Communication
OTHER: Bloom's: Knowledge
DATE CREATED: 9/24/2015 1:20 PM
DATE MODIFIED: 9/24/2015 1:20 PM
8. Written messages might be conveyed through a brochure, a blog posting, a web page, or a company newsletter.
a. True
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: BCIP.NEWM.17.1.1 - 1.1
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - AK - DISC - PROMOTION
TOPICS: The Components of Communication
OTHER: Bloom's: Knowledge
DATE CREATED: 9/24/2015 1:20 PM
DATE MODIFIED: 9/24/2015 1:20 PM
9. Individual experiences, culture, and personality affect how the communication need translates into an actual message.
Page 3
, a. True
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: BCIP.NEWM.17.1.1 - 1.1
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - AK - DISC - PROMOTION
TOPICS: The Components of Communication
OTHER: Bloom's: Knowledge
DATE CREATED: 9/24/2015 1:20 PM
DATE MODIFIED: 9/24/2015 1:20 PM
10. An example of a communication barrier in the communication system is an employee who is too busy to read an
important email.
a. True
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: BCIP.NEWM.17.1.2 - 1.2
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - AK - DISC - PROMOTION
TOPICS: Communication Barriers
OTHER: Bloom's: Knowledge
DATE CREATED: 9/24/2015 1:20 PM
DATE MODIFIED: 12/4/2015 12:39 PM
11. Lateral communication typically involves persuading others who report to us.
a. True
b. False
ANSWER: False
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: BCIP.NEWM.17.1.1 - 1.1
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - AK - DISC - PROMOTION
TOPICS: The Components of Communication
OTHER: Bloom's: Knowledge
DATE CREATED: 9/24/2015 1:20 PM
Page 4
Voordelen van het kopen van samenvattingen bij Stuvia op een rij:
√ Verzekerd van kwaliteit door reviews
Stuvia-klanten hebben meer dan 700.000 samenvattingen beoordeeld. Zo weet je zeker dat je de beste documenten koopt!
Snel en makkelijk kopen
Je betaalt supersnel en eenmalig met iDeal, Bancontact of creditcard voor de samenvatting. Zonder lidmaatschap.
Focus op de essentie
Samenvattingen worden geschreven voor en door anderen. Daarom zijn de samenvattingen altijd betrouwbaar en actueel. Zo kom je snel tot de kern!
Veelgestelde vragen
Wat krijg ik als ik dit document koop?
Je krijgt een PDF, die direct beschikbaar is na je aankoop. Het gekochte document is altijd, overal en oneindig toegankelijk via je profiel.
Tevredenheidsgarantie: hoe werkt dat?
Onze tevredenheidsgarantie zorgt ervoor dat je altijd een studiedocument vindt dat goed bij je past. Je vult een formulier in en onze klantenservice regelt de rest.
Van wie koop ik deze samenvatting?
Stuvia is een marktplaats, je koop dit document dus niet van ons, maar van verkoper SolutionSavvy. Stuvia faciliteert de betaling aan de verkoper.
Zit ik meteen vast aan een abonnement?
Nee, je koopt alleen deze samenvatting voor $19.49. Je zit daarna nergens aan vast.
