Chapter 2: Business Information Systems Question & Answers
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Course
Business Information System
Institution
Business Information System
Chapter 2: Business Information Systems
Question & Answers
analytical information - ANSWER: encompasses all organizational information, and its primary
purpose is to support the performance of managerial analysis or semi structured decisions
artifical intelligence AI - ANSWER: stimulates human ...
Chapter 2: Business Information Systems Question & Answers analytical information - ANSWER: encompasses all organizational information, and its primary purpose is to support the performance of managerial analysis or semi structured decisions artifical intelligence AI - ANSWER: stimulates human thinking and behavior such as ability to reason to learn as-is process models - ANSWER: represent the current state of the peration that has been mapped WITHOUT and specific improvements or changes to existing processes automation - ANSWER: process of computerizing manual tasks, making them more eddicient and effective and dramatically lowering operational costs benchmarking - ANSWER: process of continuously measuring system results benchmarks - ANSWER: baseline values the system seeks to attain bottlenecks - ANSWER: occur when resources reach full capacity and cannot handle any additional demands; they limit throughput and impede operations business process - ANSWER: a standardized set of activities that accomplish a specific task, such as processing a customer's order business process improvement - ANSWER: attempts to understand and measure the current process and make performance imrpvoements accordingly business process model - ANSWER: a graphic description of a process showing the sequence of process tasks which is developed for a specific purpose and from a selected viewpoint business process modeling AKA mapping - ANSWER: activity or creating a detailed flowchart or process map of a work process that shows its inputs, tasks, and activities in a structured sequence business process reengineering BPR - ANSWER: the analysis and redesign or workflow within and between enterprises business -facing processes - ANSWER: back office processes - are invisible to the external customer but essential to the effective management of the business consolidation - ANSWER: aggregation of data from simple roll ups to complex groupings of interrelated information critical success factors CSFs - ANSWER: crucial steps companies perform to achieve their goals and objectives and implement their strategies customer -facing processes - ANSWER: front -office processes result in a product or service received by an organization's external customer decision making process - ANSWER: problem identification, data collection, solution generation, solution test, solution selection, solution implementation decision support systems DSSs - ANSWER: model information using OLAP which provides assistance in evaluating and choosing among different courses of action digital dashboard - ANSWER: track KPIs and CSFs by compiling information from multiple sources and tailoring it to meet user needs drill-down - ANSWER: enables users to view details of information effectiveness MIS metrics - ANSWER: meauses the impact MIS has on business processes and activities
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