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D072 Fundamentals for Success in Business QUESTIONS WITH VERIFIED SOLUTIONS
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D072 Fundamentals for Success in Business QUESTIONS WITH VERIFIED SOLUTIONS
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D072 Fundamentals for Success in BusinessQUESTIONS WITH VERIFIED SOLUTIONS!
Ability - Correct Answer - Possession of the means to do something
Active Listening - Correct Answer - Giving the sender full, undisrupted attention with the
intention of fully receiving his or her message
Aggressive Communicator - Correct Answer - Forceful communication style often
carried out in a loud and hostile manner
Assertive communicator - Correct Answer - Productive communication style used by
those who express their ideas while listening attentively to others
Attraction-Selection-Attrition (A-S-A) - Correct Answer - A theory holding that (1)
Individuals are attracted to organization whose members are similar to themselves in
terms of personality, values, interests and other attribute; (2) organizations are more
likely to select those who possess knowledge, skills, and abilities similar to the ones
their existing members possess; and (3) over time, those who do not fit in well are more
likely to leave
Attrition - Correct Answer - The unpredictable and uncontrollable but normal reduction
of work force due to resignations, retirement, sickness, or death
Autocratic Style - Correct Answer - Leadership style that keeps close control over
subordinates and does not seek much input from others
Barrier to Effective Communication - Correct Answer - Factor that prevents the receiver
from receiving and understanding the message accurately
Behavioral Event Interviews - Correct Answer - Guided interview questions where
individuals describe their thoughts and feelings during specific situations and a coach
helps establish a development plan
Channel - Correct Answer - Means of passing information from sender to recipient,
such as via face-to-face meeting or telephone calls
Code of Ethics - Correct Answer - Guide that publicly sets out an organization's key
values and ethical obligations
Coercive power - Correct Answer - Ability to take something away or punish someone
for noncompliance
Communication - Correct Answer - Sharing understanding and meanings via oral,
nonverbal, and written forms
Communication Style - Correct Answer - Dominant way in which an individual interacts
and exchanges information with others
Consideration - Correct Answer - The relationship oriented between behaviors of a
leader
Corporate Culture - Correct Answer - The attitudes, values, and standards of behavior
that distinguishes one organization form another
, Corporate Social Responsibility (CSR) - Correct Answer - Philosophy in which a
company voluntarily engages in actions that benefit society, be it economically, socially,
politically, or environmentally
Cultutal Diversity - Correct Answer - The existence of a variety of cultural or ethnic
groups within a workplace
CVF Model - Correct Answer - Framework for assessing organizational culture and
organizational dynamics
Design Thinking - Correct Answer - A method of problem-solving strategy wherein the
data collected are expressed visually in order to create new strategies, ways, and
methods to solve problems, create opportunities or strengthen weaknesses
Effective Communication - Correct Answer - When information transmitted is
interpreted by the receiver in the way it was intended by the sender
Emotional Intelligence - Correct Answer - The capacity to be aware of controls and
express one's emotions, and to handle interpersonal relationships judiciously and
empathetically
Emotional Quotient (EQ) - Correct Answer - The level of a person's emotional
intelligence, often as represented by a score in a standardized test
Empathy - Correct Answer - Being attuned and sensitive to the emotional state of
others
Employee-Member-Centered Behaviors - Correct Answer - Behaviors that focus on
supporting employees
Ethics - Correct Answer - Principles that serve as a guide about how to behave
Expert Power - Correct Answer - Power based on knowledge and special skill or
experience
Formal Leaders - Correct Answer - A person who is officially designated as the leader
of a group
Greenwashing - Correct Answer - When organizations carry about CSR missions in an
inauthentic way, using them to increase publicity rather than to spur real change
Idealized influence - Correct Answer - Form of transformational leadership in which a
leader models behaviors and attitudes that subordinates choose to emulate
Illegal-Ethical - Correct Answer - Dilemma in which the ethical choice would be in
violation of established laws
Individual Contributor - Correct Answer - Someone who uses their personal skills to
contribute to a team
Individualized Consideration - Correct Answer - Form of transformation leadership in
which a leader takes the time to learn about the talents of each individual and puts them
to good use
Influence Tactics - Correct Answer - The way individuals attempt to influence one
another in organizations
Informal Leaders - Correct Answer - A person who is not officially appointed as the
head of a group
Information Power - Correct Answer - Power that stems from when a leader possesses
knowledge that others need or want
Initiating - Correct Answer - The task-related behaviors of a leader
Inspirational Appeals - Correct Answer - Engage Values, emotions, and beliefs to gain
support for a course of action
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