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Salesforce Admin Dump - 2023

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Salesforce Admin Dump - 2023

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  • June 24, 2024
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  • 2023/2024
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Salesforce Admin Dump - 2023
B. Field Update
AND
D. Email Alert
The administrator at Cloud Kicks has created an approval process for time off requests.
Which two automated actions are available to be added as part of the approval
process? Choose 2 answers

A. Chatter Post
B. Field Update
C. Autolaunched Flow
D. Email Alert


C. Direct users to Global Search to look for similar cases
Support agents at Cloud Kicks are spending too much time finding resources to solve
customer cases. They need a more efficient way to find documentation and similar
cases from the Case page layout. How should an administrator meet this requirement?

A. Use an interview flow to capture Case details
B. Configure Knowledge with articles and data categories
C. Direct users to Global Search to look for similar cases
D. Create a custom object to capture popular Case resolutions




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,C Reset password on the user's record detail page
AND
D. Use the unlock button on the user's record detail page
A user at Northern Trail Outfitters is having trouble logging into
Salesforce. The user's login history shows that this person has
attempted to log in multiple times and has been locked out of the organization. Which
two ways should the administrator help the user log into Salesforce? Choose 2 answers

A. Log in as the user to unlock the user and reset the password.
B. Reset the password policies to allow the user to login
C Reset password on the user's record detail page
D. Use the unlock button on the user's record detail page


B. Configure a validation rule to meet the criteria
Once an opportunity reaches the negotiation stage at Cloud Kicks, the Amount field
becomes required for sales users. Sales managers need to be able to move
opportunities into this stage without knowing the amount.

How should the administrator require this field during the negotiation stage for sales
users but allow their managers to make changes?

A. Create a formula field to fill in the field for managers
B. Configure a validation rule to meet the criteria
C. Assign the Administrator profile to the managers
D. Make the field required for all users


A. Create a permission set to allow the user to edit Campaign Members
A Sales user is trying to manage Campaign Members for an upcoming networking
event. The user can view the campaign but cannot add new Campaign Members or
update Member Statuses. How can an administrator troubleshoot this problem?

A. Create a permission set to allow the user to edit Campaign Members
B. Provide the user access to both Leads and Contacts to edit all Members
C. Make sure the Marketing User Checkbox is checked on the user record page
D. Run a Campaign report and update any Member information via Data Loader


A. Process Builder

,The administrator at AW Computing wants to send off client welcome tasks and a
welcome email to the primary contact automatically when an opportunity is "Closed
Won." What automation tool best accomplishes this?

A. Process Builder
B. Outbound Message
C. Validation Rule
D. Approval Process


B. Use the native debug feature in the Flow Builder
Northern Trail Outfitters has a new flow that automatically sets field values when a new
account is created. The flow is live, but the flow is not working properly. What should the
administrator do to identify the problem?

A Set up email logs and review the send error logs.
B. Use the native debug feature in the Flow Builder
c. View the setup audit trail and review for errors.
D. Review debug logs with the flow fogging level


C. Chatter Broadcast Group
Ursa Major Solar offers amazing experiences for all of its employees. The employee
engagement committee wants to post updates at the same time restricting other
employees from posting. What should the administrator create to meet this request?

A. Chatter Stream
B. Chatter Recommendations
C. Chatter Broadcast Group
D. Chatter unlisted Group


B. The user's Two-Factor Authentication for API Logins permission
AND
C. The user's profile login hours restrictions
When users log in to Salesforce via the user interface, which two settings does the
system check for authentication?
Choose 2 answers

A. The role IP address restrictions

, B. The user's Two-Factor Authentication for API Logins permission
C. The user's profile login hours restrictions
D. The user's Two-Factor Authentication for User Interface Logins permission


B. Cross-object formula field
Sales users at Cloud Kicks are requesting that the data in the Industry field on the
Account object displays on the Opportunity. Which type of field should an administrator
create to accomplish this?

A. Standard Account field
B. Cross-object formula field
C. Master-detail relationship Field
D. Custom Account field


D. Include the warranty Expiration Date field on the mobile page layout
Ursa Major Solar provides a 1-year warranty on all of the panels it installs. Installation
details, along with the warranty information, are captured on a custom object called
Installation. The installation record is created by the installer from the mobile app.
Customers son receive a longer warranty as a way of increasing customer satisfaction
when an installation gets delayed or has issues. How should the administrator configure
Salesforce to capture the expiration date of the warranty?

A. Use a formula as the default value of the warranty Expiration Date field
B. Create a formula field to display 1 year from the warranty purchased
C. Add a validation rule to ensure the Expiration Date field is populated
D. Include the warranty Expiration Date field on the mobile page layout


B. Run a Health Check to identify vulnerabilities
The IT manager at Universal Containers is auditing the system's security. How should
the administrator provide a summary of the organization's security health?

A. Change the Organization-Wide Default to private to restrict visibility
B. Run a Health Check to identify vulnerabilities
C. Download the last six months of user login data
D. Turn on Event Monitoring to track user events

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