BADM 7120 Operations Management - FINAL
The contemporary operations themes signify that: - ANS-Every operation should be externally
directed to meet the customers' requirements
The four major decision responsibilities of operations management are: - ANS-Process,
capacity, quality, and inventory
Supply chain management includes the integration of: - ANS-Suppliers
Manufacturers
Customers
T/F: The process view provides a basis for viewing an entire business as a system of
interconnected processes. - ANS-True
T/F: Best practices in operations are best for all organizations. - ANS-False
The four elements that form the heart of operations strategy include: - ANS-Mission, distinctive
competence, objectives, and strategic decisions
The operation objectives of quality, cost, delivery, and flexibility are: - ANS-Connected
Supply Chain Strategy focuses, in part, on: - ANS-Purchasing and logistics
Customers
Information flow
A decision is made that suppliers will be chosen based on quality rather than cost. This is an
example of which of the following?
a. Objective
b. Distinctive Competence
c. Strategic decision
d. Mission - ANS-Strategic decision
T/F: The business strategy can be derived from a firm's distinctive competence that is difficult
for competitors to copy or imitate. - ANS-True
The market-pull view of new product innovation is to:
a. Market whatever the company makes best
b. Develop products that the company can sell, based on customer needs
c. Make new products appealing through innovative packaging
, d. "Pull" the products into the market as fast as possible - ANS-Develop products that the
company can sell, based on customer needs
Quality Function Deployment: - ANS-Depends only on engineering characteristics
Quality Function Deployment includes which of the following: (1) relative importance of customer
attributes, (2) tolerance stack-up, (3) a comparison to the competitor's product, (4) engineering
characteristics, (5) customer perceptions, (6) customer attributes, (7) variation around a target,
(8) value analysis. - ANS-1, 3, 4, 5, 6
In which phase of the new-product design process should considerations about tradeoffs among
product cost, quality, and schedule be made? - ANS-Product design
T/F: One of the major benefits of concurrent engineering is the reduction in time to complete the
new-product development process. - ANS-True
Process efficiency is usually highest in which type of process? - ANS-Assembly line
An important lesson from the product-process matrix is: - ANS-Give importance to aligning
product choice decisions and process choice decisions
The type of processing system that is used for highly standardized products such as oil and
gasoline is:
a. Batch
b. Mass production
c. Continuous process
d. Project - ANS-Continuous process
T/F: In a batch operation, each product must have the same flow path and must pass through all
of the same work centers. - ANS-False
In a make-to-stock operation, the order penetration point is after fabrication and before final
assembly. - ANS-False
Multiple critical paths can exist under CPM because: - ANS-Different network paths exist, each
with the same total time
Project management requires: - ANS-ALL of the above. Scheduling, planning controlling,
quantitative skills, behavior skills
Which of the following statements is true about a critical path - ANS-All of the above
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller ACTUALSTUDY. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $7.99. You're not tied to anything after your purchase.
