________ helps you rate how well each design attribute addresses a customer
requirement
PDPC - Selection Matrix - Multivoting - None of the Above - ANSNone of the Above
A ____________ helps converts customer requirements to design attributes for a
process/product - ANSQFD
A control chart can be used to: - ANSMonitor the degree of variation in a process
Judge whether or not a process is statistically in control
Find and correct problems in an ongoing process
All of the above
A diagram used to brainstorm causes of a failure and sort the causes into categories -
ANSFishbone
A graph that pictures the degree of variation in a process - ANSRun Chart
A variable that can contribute to the outcome of an experiment as known as what? -
ANSIndependent variable
After seeing a discrepancy between the contractor and architects specs of the room,
Ben should - ANSBe professional when speaking to parties involved
At FedEx, QDM, the _______, and Customer Loyalty are building blocks for our culture
- ANSPurple Promise
At which stage of team evolution are mistakes considered "learning" - ANSForming
Brainstorming and multivoting goes hand-in-hand with what assessment planning tool -
ANSSelection Matrix
Common Cause Variation is: - ANSNatural fluctuations of data inside the control limits
How much a measure deviates from the norm over time - ANSVariation
Identifying and removing core constraints is an example of - ANSSystems thinking
If your targets aren't achieved you should return to the Assess phase and restart -
ANSFalse
, Is it possible for a system to have no constraints? - ANSNo
Just prior to administering your survey to your intended audience, you should -
ANSConduct a trial run
Lily sorted pkgs during each hour of her shift, what is the median:
42,48,45,43,57,51,61,48 - ANS48
Paul can tell with just a glance if a tool is missing. What QDM tool is he using -
ANSVisual Management
Repacking equipment to move storage is an example of what type of activity - ANSNon-
value add
Select the general form of a linear regression equation *Y = b0 + b1^2 (X-N) *Y = b0 +
b1 (X)^2 *Y = b0 + b1 (X) *Y = b0^2 + b1 (X-N) - ANSY = b0 + b1 (X)
Significance level is indicated by which symbol - ANSα
System-level measurement measuring the rate at which an org brings money in by
selling products - ANSThroughput
Systems thinking is an inherent part of which QDM Principle - ANSOptimize Business
Performance
The 1-10-100 Rule says that every dollar spent doing things right the first time avoids -
ANS$100 for the failure
The basic assumption of the Normative-re-education approach is that - ANSPeople
want to go with the flow
The Charter is an output from the ASSESS Phase and what project management
process - ANSInitiating
The duties of a facilitator include - ANScommunicating, resolve conflict, procuring, and
motivating
The environmental-adaptive change management approach should be used in which
condition - ANSWhen radical change is necessary
The ordering of run combinations to reduce the effect of uncontrollable variables is
known as - ANSRandomization
The outcome of an experiment is known as what? - ANSDependent variable
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller pgitau629. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $8.99. You're not tied to anything after your purchase.
