Exam Questions | 100% Correct Answers
| Verified 2024 Version
The purpose of the IOM is to provide____ for the flight attendants to perform their _______ with a high
degree of safety. - ✔✔Policies and procedures, duties and responsibilities
Temporary Revisions (TR) must be retained in the manual until they have been deleted by a new
numbered revision or are no longer effective and deleted. - ✔✔TRUE
When a flight attendant files an IOR for a lost IOM what details must be submitted? - ✔✔Date of loss,
time of loss, location of loss
Is the flight attendant responsible for the replacement cost of their manual and binder? - ✔✔YES
Failure to maintain IOM currency may result in corrective action and/or civil penalties. - ✔✔TRUE
The IOM has ___ chapters, ___ Appendices, and ___ Attachments. - ✔✔11,2,6
Every flight attendant is unique and it is encouraged to spice up your manual with different colored
markers and stickers. - ✔✔FALSE
Both FARs and Company Policy are equally binding on flight attendants. In situations
where_____________________ will prevail. - ✔✔company policy and/or procedure are more restrictive
than regulatory guidance, Company policy and/or procedure
An ASAP Event is: - ✔✔The incident or occurrence that involves a violation of FARs or a significant safety
concern that is submitted to the ERC for possible inclusion in the ASAP.
, An ASAP Report is: - ✔✔A written account of an event submitted under the ASAP by an employee of the
company for review by the Event Review Committee. (ERC)
Corrective Action is: - ✔✔Any safety related action determined necessary by the ERC based upon a
review and analysis of ASAP report. Corrective action may involve joint or individual action by the parties
in the ASAP
Enforcement Related Incentive - ✔✔The assurance that lesser enforcement action will be used to
address certain alleged violations of the regulations to encourage participation by the employees.
Event Review Committee (ERC) - ✔✔A group of appointed representatives from SIA, FAA and SkyWest
Inflight Management. the group reviews and analyses ASAP reports. The ERC may share and exchange
information and identify actual or potential safety problems from the information contained in the
reports.
FAA Administrative Action - ✔✔FAA Administrative action is a means for disposing of violations or
alleged violations that does not warrant the use of enforcement sanctions. The two types of FAA
administrative action are a Warning Notice and a Letter of Correction.
The Government agency that issues certificates. - ✔✔FAA
You get your certificate when training is: - ✔✔completed
Number of group types that SW FAs will be certified on - ✔✔two
One of two places to request a replacement certificate - ✔✔online
State where the Airmen Certification Branch is located - ✔✔Oklahoma
Size of your certificate - ✔✔wallet