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Habilidades Sociales Grado Superior de Mediación Comunicativa
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Apuntes de Habilidades Sociales
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, ÍNDICETEMA 1...................................................................................................5
LAS HABILIDADES SOCIALES........................................................................ 5
DIMENSIONES DE LAS HABILIDADES SOCIALES..................................................5
CLASES DE HABILIDADES SOCIALES...............................................................6
COMPONENTES DE LAS HABILIDADES SOCIALES..................................................7
TEMA 2..................................................................................................19
LA MEJORA DE LA COMPETENCIA SOCIAL........................................................19
MEJORAR LA EFICACIA COMUNICATIVA...........................................................19
MEJORAR LA ASERTIVIDAD........................................................................27
LA EDUCACIÓN EMOCIONAL.......................................................................29
LA REESTRUCTURACIÓN COGNITIVA..............................................................32
FORTALECER LA AUTOESTIMA......................................................................32
TEMA 3..................................................................................................36
CONCEPTO DE GRUPO..............................................................................36
DESARROLLO Y EFICACIA DEL GRUPO............................................................40
LAS ESTRUCTURAS GRUPALES.....................................................................44
ROLES Y LIDERAZGO...............................................................................47
TEMA 4..................................................................................................51
LA INTERVENCIÓN EN GRUPOS....................................................................51
EVALUACIÓN DE GRUPOS..........................................................................55
TEMA 5..................................................................................................60
¿QUÉ SON LOS CONFLICTOS?.....................................................................60
LA GESTIÓN DE CONFLICTOS DIALOGADA.......................................................63
TOMA DE DECISIONES.............................................................................65
TEMA 6..................................................................................................71
GRUPOS EN EL TRABAJO...........................................................................71
TRABAJO EN EQUIPO............................................................................... 73
METODOLOGÍA DEL TRABAJO EN EQUIPO........................................................75
GESTIÓN DE CONFLICTOS EN GRUPOS...........................................................78
AFRONTAMIENTO DE CONFLICTOS EN EL GRUPO................................................80
,
, ÍNDICE
TEMA 1...................................................................................................5
LAS HABILIDADES SOCIALES........................................................................ 5
DIMENSIONES DE LAS HABILIDADES SOCIALES..................................................5
CLASES DE HABILIDADES SOCIALES...............................................................6
COMPONENTES DE LAS HABILIDADES SOCIALES..................................................7
COMPONENTES CONDUCTUALES O DE ACCIÓN................................................7
COMPETENCIA COMUNICATIVA: LA COMUNICACIÓN.......................................8
TIPOS DE CONDUCTA: ASERTIVIDAD........................................................9
LA INTELIGENCIA EMOCIONAL..............................................................10
COMPONENTES DE LA INTELIGENCIA EMOCIONAL........................................11
LA COMPETENCIA EMOCIONAL..............................................................11
COMPONENTES COGNITIVOS...................................................................12
LA CAPACIDAD COGNITIVA..................................................................12
HABILIDADES COGNITIVAS..................................................................12
LAS DISTORSIONES COGNITIVAS...........................................................13
LA PERSONALIDAD...............................................................................14
AUTOCONCEPTO Y AUTOESTIMA............................................................14
MECANISMOS DE DEFENSA DE LA PERSONALIDAD.......................................15
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