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RSM100 Chapter 10_ Production and Operations Management
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RSM100 Chapter 10_ Production and Operations Management
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RSM100 Chapter 10: Production andOperations Management
production - ANS-the use of resources, such as workers and machinery, to convert
materials into finished goods and services
production and operations management - ANS-the process of overseeing the
production process by managing the people and machinery that convert materials and
resources into finished goods and service
the production process - ANS-1. inputs (resources, raw materials)
2. conversion process (add value
3. outputs (goods and services)
mass production - ANS-a system for manufacturing products in large quantities by using
effective combinations of employees with specialized skills, mechanization, and
standardization; effective for creating large quantities of one item
assembly line - ANS-moves product along a conveyor belt past many workstations,
where workers perform specialized tasks
production strategies - ANS-1. mass production
2. flexible production
3. customer-driven production
flexible production - ANS-more cost-effect for producing smaller runs. Uses three
resources
1. information technology
2. programmable equipment
3. skilled people
customer driven production - ANS-assesses customer demands to make a connection
between the products that are manufactured and the products people want to buy
types of production process - ANS-1. analytic: reduces raw materials to its components
and extract one or more marketable products
, 2.synthetic: combines two or more raw materials or parts or transform raw materials to
produce finished products
time requirements for production - ANS-1. continuous: creates finished products over a
long period of time; factory never completely shut down
2. intermittent: create products in short production runs. machines may be shut down
frequently or may be changed so they produce different products.
Leadership in Energy and Environmental Design (LEED) - ANS-a voluntary certification
program administered by the Canada Green Building Council aimed at promoting the
most sustainable construction processes available
robot - ANS-a machine that can be programmed to perform tasks that require the
repeated use of materials and tools
computer-aided design (CAD) - ANS-a process used by engineers to design parts and
entire products on the computer. Engineers who use CAD can work faster and with
fewer mistakes than those who use traditional drafting systems
computer-aided manufacturing (CAM) - ANS-A computer tool that a manufacturer uses
to analyze CAD output and the steps that a machine must take to produce a needed
product or part
Flexible Manufacturing System (FMS) - ANS-a production facility that workers can
quickly change to manufacture different products
computer-integrated manufacturing (CIM) - ANS-An integrated production system that
uses computers to help workers design products, control machines, handle materials,
and control the production function
factors in location decision - ANS-1. transportation: closeness to markets, closeness to
raw materials, availability of transportation option
2.physical factors: water supply, energy, hazardous waste
3. human factors: labour supply, local zoning regulation, community living conditions,
taxes
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