SCM 301: Chapter 1
A process is:
A. A set of planned steps used to achieve an objective.
B. A system of activities that transforms inputs into valuable outputs.
C. A system of decisions.
D. A combined effort by people who want to get something done. - correct answer-B. A
system of activities that transforms inputs into valuable outputs.
A supplier of materials used in manufactured goods is a member of:
A. A union
B. The product supply chain
C. The resource/technology supply chain
D. The tier 2 supply chain - correct answer-B. The product supply chain
An example of strategic planning is:
A. Deciding where to locate a new manufacturing plant.
B. Forecasting next week's demand of a given product item.
C. Targeting customer demand for aggregate product families.
D. Setting inventory levels for a given product. - correct answer-A. Deciding where to locate
a new manufacturing plant.
Customer service management connects what functional groups?
A. Supply management, marketing, and finance.
B. Logistics management, sales and distribution, and product engineering.
C. Marketing, logistics management, and sales and distribution.
D. Human resources management, marketing, and finance. - correct answer-C. Marketing,
logistics management, and sales and distribution.
Different levels of planning in supply chain operations management include:
, A. General and detailed planning.
B. Strategic, tactical, and operational planning.
C. Long-term and short-term planning.
D. Logistical, operational, and procurement planning. - correct answer-B. Strategic, tactical,
and operational planning.
During the "mass production" era, operations management focused primarily on:
A. Production and design.
B. Internal production.
C. The global supply chain.
D. Sales, production, and design. - correct answer-B. Internal production.
Growth of the supply chain management perspective in operations management results from
the advent of:
A. Technology and infrastructure advances.
B. Collaborative networks.
C. A focus on core capabilities.
D. All of these. - correct answer-D. All of these.
How is "supply chain management" different than "operations management"?
A. They are exactly the same thing
B. Supply chain management focuses mainly on supplier relationships, while operations
management focuses mainly on production
C. Supply chain management is about relationships and flows, while operations
management is about processes
D. Supply chain management is external, while operations management is internal - correct
answer-C. Supply chain management is about relationships and flows, while operations
management is about processes
In working with downstream processes, internal operations managers typically work closely
with:
A process is:
A. A set of planned steps used to achieve an objective.
B. A system of activities that transforms inputs into valuable outputs.
C. A system of decisions.
D. A combined effort by people who want to get something done. - correct answer-B. A
system of activities that transforms inputs into valuable outputs.
A supplier of materials used in manufactured goods is a member of:
A. A union
B. The product supply chain
C. The resource/technology supply chain
D. The tier 2 supply chain - correct answer-B. The product supply chain
An example of strategic planning is:
A. Deciding where to locate a new manufacturing plant.
B. Forecasting next week's demand of a given product item.
C. Targeting customer demand for aggregate product families.
D. Setting inventory levels for a given product. - correct answer-A. Deciding where to locate
a new manufacturing plant.
Customer service management connects what functional groups?
A. Supply management, marketing, and finance.
B. Logistics management, sales and distribution, and product engineering.
C. Marketing, logistics management, and sales and distribution.
D. Human resources management, marketing, and finance. - correct answer-C. Marketing,
logistics management, and sales and distribution.
Different levels of planning in supply chain operations management include:
, A. General and detailed planning.
B. Strategic, tactical, and operational planning.
C. Long-term and short-term planning.
D. Logistical, operational, and procurement planning. - correct answer-B. Strategic, tactical,
and operational planning.
During the "mass production" era, operations management focused primarily on:
A. Production and design.
B. Internal production.
C. The global supply chain.
D. Sales, production, and design. - correct answer-B. Internal production.
Growth of the supply chain management perspective in operations management results from
the advent of:
A. Technology and infrastructure advances.
B. Collaborative networks.
C. A focus on core capabilities.
D. All of these. - correct answer-D. All of these.
How is "supply chain management" different than "operations management"?
A. They are exactly the same thing
B. Supply chain management focuses mainly on supplier relationships, while operations
management focuses mainly on production
C. Supply chain management is about relationships and flows, while operations
management is about processes
D. Supply chain management is external, while operations management is internal - correct
answer-C. Supply chain management is about relationships and flows, while operations
management is about processes
In working with downstream processes, internal operations managers typically work closely
with:
