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TICO review questions and answers
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TICO review questions and answers
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TICO reviewa client buys a vacation from a travel agency on may 1st. they are leaving on june
15. ABC tours pays the travel wholesaler on May 8. On Which date must the travel
wholesaler produce the tickets, vouchers, itinerary and other related documents for
the travel agent? - correct answer-june 1st
a couple paid their travel agency and then they forwarded the funds to the travel
wholesaler. when the travel wholesaler declared bankruptcy and the trip was ruined,
they made a claim to the Travel Industry Compensation Fund for thr $75.00 service
fee he charged as a destination specialist. will tico accept the claim? - correct
answer-they will refuse the claim because the compensation fund does not cover
service fees
according to the travel industry act of ontario, a travel agent who sells travel services
to a customer must do what? - correct answer-- Advise the customer of trip
cancellation insurance and out of province health insurance
- disclose price, conditions, dates
- tell them about proper documentation
an agency is promoting a resort on its website. they included a drawing of the resort.
would TICO approve of this? - correct answer-yes, as long as the drawing is
accurate and the representation states that the drawing is not a photograph
as of april 1, 2017 how much did travel agents and wholesalers have to pay into the
compensation fund - correct answer-$0.25 per $1000 in sales
as of july 1, 2016 how much did travel agents and wholesalers have to pay into the
compensation fund? - correct answer-$0.20 per $1000 in sales
before may 1, 2013 how much did travel agents and wholesalers have to pay into the
compensation fund? - correct answer-$0.05 per $1000 in sales
can a travel agent tell part of the group about the travel documents needed for their
trip? - correct answer-they have to tell each client
could a client claim insurance premiums on the claim form for the travel industry
compensation fund? - correct answer-no
could a client claim taxes paid on the travel services on the claim form for the travel
industry compensation fund? - correct answer-yes
, describe the Ontario Travel industry act, 2002 - correct answer-they set down the
rules under which travel retainers and travel wholesalers must operate in ontario
does the compensation fund cover service fees? - correct answer-no
does the travel agent have to show a picture of the travel services being sold? -
correct answer-no
for a customer that did start their trip how long do they have to make a claim on the
compensation fund? - correct answer-within 3 months of the registrant's or end
supplier's failure
for a customer that never started their trip how long do they have to make a claim on
the Compensation Fund? - correct answer-within 6 months of the registrant's or end
supplier's failure
how many days before departure does the travel agent have to produce the
ticketing? - correct answer-14 days before
how many days before the trip must the travel agent receive the tickets for the
customers? - correct answer-14 days before departure
if a consumer makes a claim against the Travel Compensation Fund and the TICO
Board accepts the claim, what is the maximum amount payable? - correct
answer-$5,000 per person
in cases where the Registrar issues a false advertising order because a registrant's
advertising violates the Act, when does the order take effect? - correct
answer-immediately
in cases where the registrar issues a false advertizing order because a registrant's
advertizing violates the act, when does the order take effect? - correct
answer-Immediately
in order to make changes to the travel industry act of ontario revisions would have to
be passes by the Ontario Legislature, whereas the Regulations can be changes on
the authority of the Minister of Goverment Services or the Lieutenant Governor in
Council - correct answer-True
joe buys travel services from an agency. joe may be entitles to a full refund or a
comparible alternative travel services if the flight is delayed by.... - correct answer-25
hours if it not because of weather
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