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IPMA-HR Senior Certification Exam (Main Terms). Questions & answers
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IPMA-HR Senior Certification Exam (Main Terms). Questions & answers
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IPMA-HR Senior Certification Exam (MainTerms)
Competency - ANS-general capability that an individual transfers from one job or task to
another
1997 Training and Development Article "Competency: the Next Generation Patricia
McLagan's definition of competency - ANS-"attribute bundle" that may include
combination of knowledge, skills, and attitudes (KSAs) as well as tasks, activities,
outputs, or results
What are the 4 IPMA Human Resources roles? - ANS-HR Expert, Business Partner,
Change Agent, Leader
What was IPMA-HR's Competency Model based on? - ANS-AT&T Model developed in
early 90s and NAtional Academy of Public Administration Model
How many competencies are in the IPMA-HR Competency Model? - ANS-20
What are the 2 key aspects of the Business Partner role? - ANS-When HR function is
viewed as an experienced and respected Business the function has greater purpose
more than provider of support services and being a management partner who share
accountability with line managers for achieving business and organizational results
What are the 2 key aspects of the Change Agent role? - ANS-Operating as an effective
leader regarding short and long term change inside HR function and lead organization
in change efforts
What are the 2 critical aspects to the HR Leader role? - ANS-Managing multiple sets of
expectations regarding promotion and creating a fully diverse workforce by ensuring
access to candidates for advancement and applicants for open positions (developing
and maintaining sensitivity to enforcing merit system principles and actin ethically and
with integrity all matters) and ability to balance concerns for the satisfaction and welfare
of the overall workforce with fulfilling organizational requirements and achieving both
short and long term business goals
, In the Business Partner role the HR Analyst... - ANS-works on analyzing how the HR
function will accomplish business goals and initiatives of organization, work with
management to implement organization's strategic plan via formation of aligned human
resources and human resources management strategies.
What human resources types of strategies are developed as part of the business
partner role? - ANS-Strategies that are linked to the organization's strategic goals to
help it change, meet customer requirements, and achieve product/service delivery and
financial objectives.
What must HR do to get an integrated big picture perspective? - ANS-Basic info reg.
Contribution of HR specialties to achieving org's strategic goals must be shared among
all HR professionals, info should concern HR support for improved performance thru
specific programs and services, their strategic outcomes and HR contacts, info should
be available to all employees in organization.
What is BCR? - ANS-Benefit-cost ratio - compares benefits to costs
What is ROI? - ANS-Return on investment- presents the earnings (new benefits) as
compared to the cost
What is the equation to calculate BCR? - ANS-program benefits divided by program
costs
What is the equation to calculate ROI (%)? - ANS-(net program benefits divided by
program costs) X 100
If you have a benefit-cost ratio of 2:1, how much would you receive for every dollar
invested? - ANS-$2 back for every $1 invested
If you have a ROI of 100%, for every $1 invested how much would you get back? -
ANS-You would get $1 back after the costs are covered (you get your investment back
plus $1)
What are workforce analytics? - ANS-An advanced set of data analysis tools and
metrics for comprehensive workforce performance and improvement.
What does workforce analytics factor in? - ANS-Recruitment, staffing, training and
development, personnel, and compensation and benefits, as well as standard ratios that
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