D082 Emotional and Cultural Intelligence - Task 2
Scenario and Values 2024 Western Governors University Scenario
Corollary Marketing is a leadership development company known for its EI training programs. Corollary was recently hired by Alliah Company’s leadership to conduct emotional intelligence training for Alliah’s employees. Alliah Company recently received a rating of 10/100
on the A–Z List of Emotionally Intelligent Companies.
Company leadership is very concerned that this low rating could significantly impact its market share, access to talent, and customer satisfaction. This is especially concerning since Alliah revised its mission, ethics, and corporate social responsibility statements this year.
Mission Statement: Alliah Company will provide the most innovative
products designed by the best and brightest talent in the technology
industry.
Ethics Statement: Alliah Company is committed to ensuring that all employees, suppliers, contractors, and any other entities engaged in business with Alliah will do the right thing for stakeholders.
Corporate Social Responsibility Statement: Alliah Company is committed
to reducing the environmental impact of the business.
In addition to revising its mission, ethics, and corporate social responsibility statements, Alliah’s leadership wants to create an innovative culture that approaches all ideas as possible customer solutions that could create the next profitable approach to market growth.
Employees are not surprised by Alliah’s rating of 10/100 on the A–Z List of Emotionally Intelligent Companies. In recent communications with company leadership, the human resources team has advised the leadership to consider certain best practices.
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