Summary
Summary Business Studies: General management grade 12 (IEB Syllabus)
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General management (Grade 12 IEB Syllabus)
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intrapreneur someone in the business gambles with business fundsearns wages
entrepreneur starts their own business
earns profit
POLL is considered one single characteristic of entrepreneur
leadership Management
no authority needed authority needed
tagh Ttp g I L les h Is to
course of action thereby creating doing as the manager instructs
a desire in people to follow him
to achieve a common goal
Management styles
Participative style
Democratic allow subordinates to provide input participate in
decision making
Ad ensures buy in and commitment from people involved in the process
inad lead to slowier decision making when the manager allows participation
from all employees
Autocratic leader seldom allow input from subordinates and he makes
all the decisions
Ad during crisis quick decision making is required to solve a problem
or implement a strategy
Disad employees can have low morale as they feel undervalued
Laissez faire manager believes that they shouldn't
interfere with the
1 k M he
, of he
process carrying out a task Manager tells employees what
expects from them but won't interfere with the task
May yeild good results if workforce is highly skilled motivated to perform
optimally
Transactional give take The manager motivates employees to perform
their tasks in return for possible salary bonus other benefits
issue if employees feel reward is insufficient they will be demotivated
labour unrest
performance appraisal
part of
Transformational leader is charismatic Motivates employees by helping them
to understand the meaning of their work Leader emphasises teamwork
Ad builds confidence trust between employees management
individual group performance improves in terms of creativity production
and problem solving
Situational leadership style combination of all the leadership styles The manager
will adapt to the management style to which is required for the specific
situation
Activity
1 Middle manager
2
intrapreneur
3 entrepreneur
4 Manager
s situational
6 transactional
7 Democratic
8 Autocratic
9 laissez faire
10 transformational
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