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Summary Business Studies: Overall organisation performance Grade 12 (IEB syllabus)
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Overall organisation performance - grade 12 IEB syllabus
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rganisation Performancein t
macro env market micro
PESTLE analysis Porter's 6 force SWOT analysis strengths
SWOT analysis only SWOT analysis only weaknesses
opportunities and threats opportunities and threats
factor that affect the factors that affect the business has full control over these
usines but it has business but the business factors 8 business functions
control over them can influence them Finance Human Resources
Marketing Purchasing
Administration Production
Prone cons decision tree it.fm pEi Issw5tI
rategies to
of creative
the
un mportance
thinking and problem solving techniques
of the
overall performance business
to identify
improve Bf e
an either be
problem a consumer is not aware of and
a the business is
nding ways to solve the problem OR the consumer has made the business
ware of the problem and the business needs to solve it
m of finding solutions create maintain a competitive advantage
echniques
ros and Cons chart
help managers to make decisions based on the advantages disadvantages of
n option
Introducing a new at school
pro p
learner wider in EE.fi
Build more classroom
May attract more
learner
, ecision Tree
visual representation like a flow chart of different outcomes to a single event
can see the possible outcome of each decisions
eg
ignore till you
yes If
than thebreak End
ignore till
no the next
break
alue Chain Analysis
tool used to identify and evaluate the various activities within an organisation that
Id value to its products services Primary goal is to understand how each activity contribut
the overall value delivered to customers
alue can be added to any part of the production process eg Transforming the
aw material into products or the services rendered value added by the use of people
me knowledge and systems
the itself with an activity that is not part of its core value's it will not
business associate
Id value to the business process eg Having to hire a full time employee to do payrol
ly once a month The business should rather outsource
enefits of outsourcing
cost effective it allows the business to pay for only what it needs
setter job quality outsourcing to specialists can improve the quality and efficiency of the task
WOTanalysis
Strengths and Weaknesses refer to internal issues i used for the micro environment
the eight business functions
Opportunities and Threats market macro
market uses 02T Porter's 6 forces
eg A competitor releases a substitute product
hat attract cultomers The business must come up with a plan to create a higher
emand for their own product
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