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HRD4803 assignment 3 2024 (Full solutions)
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HRD4803 Assignment 3 2024Unique Number: 519625
DUE DATE: 16 July 2024
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, 0688120934
PREVIEW
Question 1
1.1 Comparison between Task and Person Analysis at D' Sandro Hotel
Task Analysis and Person Analysis are two critical components of the Human
Resource Development (HRD) needs assessment. Both analyses aim to identify training
and development needs but differ in their focus and application. Here's a detailed
comparison and application of these analyses in the context of the D' Sandro Hotel.
Task Analysis: Task analysis focuses on the job itself, examining the tasks and duties
required to perform the job effectively. It identifies the skills, knowledge, and abilities
(KSAs) needed to complete specific job tasks and aims to determine what training is
necessary to improve job performance. This analysis involves breaking down the job into
its component parts and understanding the specific requirements and standards
expected.
Person Analysis: Person analysis, on the other hand, focuses on the individual
employees performing the job. It assesses the current competencies of employees and
identifies gaps between their existing skills and the skills needed to perform their jobs
effectively. This analysis aims to identify which employees need training and what specific
areas need improvement to enhance their performance.
Disclaimer
Extreme care has been used to create this document, however the contents are provided “as is”
without any representations or warranties, express or implied. The author assumes no liability as
a result of reliance and use of the contents of this document. This document is to be used for
comparison, research and reference purposes ONLY. No part of this document may be
reproduced, resold or transmitted in any form or by any means.
, 0688120934
Question 1
1.1 Comparison between Task and Person Analysis at D' Sandro Hotel
Task Analysis and Person Analysis are two critical components of the Human
Resource Development (HRD) needs assessment. Both analyses aim to identify training
and development needs but differ in their focus and application. Here's a detailed
comparison and application of these analyses in the context of the D' Sandro Hotel.
Task Analysis: Task analysis focuses on the job itself, examining the tasks and duties
required to perform the job effectively. It identifies the skills, knowledge, and abilities
(KSAs) needed to complete specific job tasks and aims to determine what training is
necessary to improve job performance. This analysis involves breaking down the job into
its component parts and understanding the specific requirements and standards
expected.
Person Analysis: Person analysis, on the other hand, focuses on the individual
employees performing the job. It assesses the current competencies of employees and
identifies gaps between their existing skills and the skills needed to perform their jobs
effectively. This analysis aims to identify which employees need training and what specific
areas need improvement to enhance their performance.
Application at D' Sandro Hotel
Task Analysis at D' Sandro Hotel: Given the declining occupancy rates and increased
customer complaints at D' Sandro Hotel, task analysis would involve examining the
specific duties of hotel staff, particularly those related to customer service. This would
include:
1. Developing Job Descriptions:
o Clearly outlining the tasks and responsibilities of each role, such as front
desk staff, housekeeping, and customer service representatives. For
instance, the front desk staff's job description would include tasks like
Disclaimer
Extreme care has been used to create this document, however the contents are provided “as is”
without any representations or warranties, express or implied. The author assumes no liability as
a result of reliance and use of the contents of this document. This document is to be used for
comparison, research and reference purposes ONLY. No part of this document may be
reproduced, resold or transmitted in any form or by any means.
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