NURS 204 Final Exam Questions and Answers with Complete Solutions Graded A 2024

compassionate care - Recognize the pain and suffering of others and take actions to help alleviate them. It requires the nurse to focus on the humanizing factors in the art of nursing and recognize the human aspect of the client rather than the disease or illness they have. providing comfort - Can take many forms and can help alleviate distress, anxiety, pain, and loneliness in clients. EX: Placing clean, wrinkle-free sheets on a client's bed, assisting the client to take a drink of water, holding a client's hand during a procedure that can be frightening, and backrubs. listening - Active process that requires the nurse to not only ask questions and provide information, but also to be attentive to the verbal and nonverbal messages of the client. Active listening focuses on what and how the client says things. Allow appropriate pauses Be comfortable with silence being present - Spending time with a client without performing assessment or other treatments can help alleviate some of the clients loneliness and feelings of isolation (this is considered a form of being present). Other forms of being present include active listening to both verbal and nonverbal responses from the client touch - Expressive touching, including touching the client's hand, forearm, or shoulder, relays caring behaviors and compassion on the part of the nurse. Nurses take into consideration the clients cultural and religious practices because some cultures/religions only use expressive touching between family members only. Must obtain permission from the client before touching or else it is considered battery cultural competent care - "the application of evidence-based nursing that is congruent to the preferred cultural values, beliefs, worldviews, and practices" of the client Nurses must develop knowledge, skills, and attitudes in relation to the clients culture to be able to provide patient-centered care. This can help reduce racial and ethnic disparities. Model below is used as a guide. cultural awareness - self-assessment of one's own culture and biases about individuals of other cultures cultural knowledge - being willing to learn about another person's cultural values, beliefs, and activities cultural skill - ability to accurately assess client's cultural beliefs, values, and lifestyles cultural encounters - interactions with clients from cultures different from one's own cultural desire - commitment to become connected with clients' cultures silent generation () - prefer face-to face, formal and written communication. They value loyalty and expect it in return from others. Expect nursing care to exhibit these characteristics Avoid typing, looking at computer screens, and interrupting while talking with clients because can be seen as disrespectful Baby Boomer generation () - Comfortable with meetings and in-person communication. Value sincere communication but expect it to be less formal.