TEST BANK
Operations Management, An Integrated
Approach, 8th Edition by R. Dan Reid
Complete Chapters Test Bank
are included (Ch 1 to 16)
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,Reid & Sanders / Operations Management, 8th edition Test Bank
Testbank
Chapter 1: Introduction to Operations Management
LO Section Subsection Question #
What is Operations Untitled Introduction 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11,
Management? 12, 13, 14, 15, 16, 17, 18, 81,
82, 83, 84, 85, 114, 115, 116,
117, 118, 119
Differences Between Untitled Introduction 19, 20, 21, 22, 23, 24, 86, 87,
Manufacturing and Service 120, 121, 122, 123, 124, 125,
Organizations 126
Operations Management Untitled Introduction 25, 26, 27, 28, 127, 128, 129
Decisions
Historical Development Why OM? 29, 30
Historical Milestones 31, 32, 88, 130
The Industrial Revolution 33, 34, 35, 36, 89, 90
Scientific Management 37, 38, 39, 40, 41, 42, 43, 44,
45, 91, 92, 93, 131, 132
The Human Relations 46, 47, 48, 49, 50, 51, 52, 94,
Movement 95, 96, 97
Management Science 53, 54, 55, 98, 99
The Computer Age 100, 133
Just-in-Time 56, 57, 58
Total Quality Management 59, 60, 61
Business Process 62, 134, 135
Reengineering
Flexibility 63, 101
Time-Based Competition 64, 102
Supply Chain Management 65, 103, 136
Global Marketplace 66, 67
Sustainability and Green 68, 104, 137
Operations
Electronic Commerce 69, 70, 71, 105
Outsourcing and Flattening of 106
the World
Artificial Intelligence (AI), 107
Machine Learning and
Analytics
Today's OM Environment Untitled Introduction 72, 73, 74, 75, 108, 138, 139
Operations Management in Untitled Introduction 76, 77, 109
Practice
TB 1-1
,Reid & Sanders / Operations Management, 8th edition Test Bank
Within OM: How It All Fits 78, 79, 80, 110, 111, 112, 113,
Together – OM across the 140
Organization
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otherwise.
TB 1-2
, Reid & Sanders / Operations Management, 8th edition Test Bank
Multiple Choice
1. Every business is managed through what three major functions?
a) accounting, finance, and marketing
b) engineering, finance, and operations management
c) accounting, purchasing, and human resources
d) accounting, engineering, and marketing
e) finance, marketing, and operations management
Answer: e
Solution: Every business is managed through three major functions: finance, marketing, and
operations management.
Section Ref: What Is Operations Management?
Sub Section Ref: Untitled Introduction
Level: Easy
Bloom’s: Knowledge
Learning Objective 1: Define operations management.
AACSB: Knowledge
Time on Task: 1 min
2. Which business function is responsible for managing cash flow, current assets, and capital
investments?
a) accounting
b) finance
c) marketing
d) operations management
e) purchasing
Answer: b
Solution: Finance is the function responsible for managing cash flow, current assets, and capital
investments.
Section Ref: What Is Operations Management?
Sub Section Ref: Untitled Introduction
Level: Easy
Bloom’s: Knowledge
Learning Objective 1: Define operations management.
AACSB: Knowledge
Time on Task: 1 min
3. The finance function is responsible for
a) sales, generating customer demand, and understanding customer wants and needs.
b) planning and coordinating all the resources needed to design, produce, and deliver the
merchandise to its various retail locations.
TB 1-3
