Chapter 4 and 16
Communication - ANS-is the process of exchanging information with others
The three steps of communication - ANS-Are reciver sender and feedback
What must occur before communication process? - ANS-All three steps must occur and during a
conversation the process is repeated over and over
objective information - ANS-based on what a person sees, hears, touches, or smells
effective communication - ANS-is a critical part of NA job
subjective information - ANS-Information gained by questioning the patient or taking it from a
form
verbal communication - ANS-Involves the use of spoken or written words or symbols. Oral
reports are an example
incontinence - ANS-inability to control bladder and/or bowels
nonverbal communication - ANS-is communicating without using words an example of
nonverbal is a person shrugging his shoulders
- ANS-
slouching - ANS-says that a person is bored , tired ,or hostile
Sitting up straight - ANS-says the person is intrested and respectful
cultural diversity - ANS-Refers to different groups of people with varied backgrounds and
experiences living together in the world
Culture - ANS-is a system of learned beliefs and behaviors that is practiced by a group of
people
the use of touch and eye contact - ANS-varies with cultural background and personality for
some people touching is welcoming
Cliches - ANS-phrases that are used over and over again and do not really mean anything
Cyanotic - ANS-Bluish skin color due to lack of Oxygen
, a - ANS-before
abd - ANS-abdomen
ac - ANS-before meals
ad lib - ANS-as desired
impairment - ANS-is a loss of function or ability it can be a partial or complete loss
adl - ANS-activities of daily living
Farsightedness - ANS-a condition in which faraway objects are seen more clearly than near
objects because the image of near objects is focused behind the retina
amb - ANS-ambulate
nearsightedness - ANS-a condition in which nearby objects are seen more clearly than distant
objects because distant objects focus in front of the retina
ap - ANS-apical pulse
CVA - ANS-cerebrovascular accident is medical term for stroke
bid - ANS-two times a day
hemiplegia - ANS-paralysis of one side of the body
bm - ANS-bowel movement
hemiparesis - ANS-weakness on one side of the body
bp - ANS-blood pressure
expressive aphasia - ANS-trouble communicating thoughts through speech or writing
c - ANS-with
receptive aphasia - ANS-difficulty understanding spoken or written words
C - ANS-celicus degree
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