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ASQ CQT Exam (1)
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Exam of 7 pages for the course ASQ: Ch 14- Techniques, Methodologies and Tools Ap at ASQ: Ch 14- Techniques, Methodologies and Tools Ap (ASQ CQT Exam (1))
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ASQ CQT ExamThe main reason for the rapid globalization of teams in the 21st century is: - ANS-Customers,
suppliers, and operations are located worldwide.
In case of conflict between contract specifications and shop practice: - ANS-Contract
specifications normally apply.
The most desirable method for evaluating a supplier is: - ANS-A history evaluation.
Technical service to suppliers is: - ANS-A greater benefit to the company than it is to the
supplier.
Facilitators will normally: - ANS-Summarize group ideas.
In most cases, an improvement team receives the least control and direction during which of the
following stages?: - ANS-Performing
The concept behind PDCA is: - ANS-Continual Improvement
Difficulty in having constructive input from the entire group. - ANS-What is the major
disadvantage of having an improvement team that is too large?
Mandatory requirements - ANS-Customer specifications are considered to be:
Reinforcing positive team results. - ANS-Upper management typically supports the team
process best by:
Members act independently without inter-dependency. - ANS-Which of the following typically
describes poorly functioning teams?
Directing the conduct of team meetings. - ANS-Team operating guidelines are useful for:
Value stream mapping means - ANS-A graphical charting technique showing material and
information flows.
Determine the key facts about a problem. - ANS-Which of the following is the most important
factor in team problem solving?
When purchasing materials from vendors, it is sometimes advantageous to choose vendors
whose prices are higher because: - ANS-The true cost of purchased materials may be lower.
, Quality should be built into the product, not inspected in. - ANS-One of Dr. Deming's 14 points
for management states, "Cease dependence upon inspection as a way to achieve quality." The
underlying tenet of this statement is which of the following?
Previous discussion points and current topics. - ANS-A typical improvement team agenda would
include:
Associated increased life cycle costs. - ANS-Cycle time reduction must be balanced with:
Set irrespective of make or buy decisions. - ANS-Quality levels when make or buy decisions are
made are typically:
Reshaping a product due to poor dies. - ANS-Identify a non-value added activity that would be
considered a form of process muda:
Active support by mid-managers - ANS-Team success is most dependent on which of the
following?
Reduce the number of sources for a given item consistent with the law, quality, and scheduling
production. - ANS-When buying materials and other items from outside sources, it is best to:
Making team membership more human friendly. - ANS-Perhaps the most difficult obstruction to
the effective function of global teams is:
Standard Work - ANS-"The best combination of machines and people working together to
produce a product or service at a particular point in time." What lean concept is being
described?
Master black belts - ANS-The most technical training and knowledge in the typical Six Sigma
organization typically resides in which of the following roles?
State the position of the company on quality. - ANS-Quality policies are principally issued by
management to:
A quality program is considered to be: - ANS-A system of activities to provide quality of products
and services.
Cost savings from participative problem solving. - ANS-A successful team effort should produce
which of the following benefits?
DMAIC (Define, Measure, Analyze, Improve, and Control. - ANS-An organized and disciplined
approach to problem solving in most Six Sigma organizations is called:
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