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BSW3701 Exam pack 2024(Questions and answers)
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BSW3701 EXAMPACK 2024
QUESTIONS AND
ANSWERS
FOR ASSISTANCE CONTACT
EMAIL:gabrielmusyoka940@gmail.com
, lOMoARcPSD|31863004
DEPARTMENT OF SOCIAL WORK
Casework
BSW3701 Study guide
University of South Africa
, lOMoARcPSD|31863004
TABLE OF CONTENTS
Preface
i. Welcome message
ii. Purpose of the module
iii. Outcomes of the module
iv. Overview of the module
v. Study material
vi. Suggestions and guidelines
vii. Orientation to using myUnisa
viii. Assessment in this module
ix. Your responsibilities
x. Conclusion
Learning unit 1: Conceptualising case work
1.1 INTRODUCTION
1.2 WHAT IS CASEWORK?
1.3 BASIC SKILLS IN CASEWORK
1.3.1 Culturally competent communication
1.3.2 Verbal and non-verbal communication
1.3.3 Listening and respectful attentive listening
1.3.4 Facial expression
1.3.5 Body posture
1.3.6 Empathy
1.3.7 Warmth
1.4 FUNCTIONS AND ROLES OF A CASEWORKER
1.5 SOCIAL WORK WITH COUPLES AND FAMILIES
1.5.1 What makes up a family?
1.5.2 Family as a holistic system
1.5.3 Family dynamics and family functioning
1.6 FAMILY ASSESSMENT TOOLS
1.6.1 Family interview as an assessment tool
1.6.2 Genogram
1.6.3 Ecomap
Downloaded by Gabriel Musyoka (gabrielmusyoka940@gmail.com)
, lOMoARcPSD|31863004
1.7 INTERVENTION PROCESS
1.8 FAMILY LIFE CYCLE
1.9 CONCLUSION
Learning unit 2: Conceptual framework in social work
intervention with individuals, couples and families
2.1 INTRODUCTION
2.2 CONCEPTUAL FRAMEWORKS
2.3 THEORIES OF SOCIAL WORK AND THEORIES FOR SOCIAL WORK
2.3.1 What is the difference between a theory and a model?
2.3.2 Are some theories, models and approaches/perspectives better than
others?
2.3.3 Empowerment approach
2.3.3.1 What is empowerment in social work?
2.3.3.2 Guidelines for the use of empowerment
2.3.4 Problem-solving process
2.3.4.1 Steps in the problem-solving process
2.3.5 Crisis intervention
2.3.5.1 What is a crisis?
2.3.5.2 Types of crises
2.3.5.3 What is crisis intervention?
2.3.5.4 Elements of a crisis pattern
2.3.6 Ethnic-sensitive perspective
2.3.7 Feminist perspective
2.3.7.1 Characteristics of feminism
2.3.8 Urie Bronfenbrenner’s ecological systems theory
2.3.8.1 Microsystem
2.3.8.2 Mesosystem
2.3.8.3 Exosystem
2.3.8.4 Macrosystem
2.3.8.5 Chronosystem
2.3.9 Person-centred approach
Downloaded by Gabriel Musyoka (gabrielmusyoka940@gmail.com)
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