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ASQ Certified Quality Auditor Handbook (1)
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ASQ Certified Quality Auditor Handbook (1)
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ASQ Certified Quality Auditor HandbookAudit - ANS-is a "systemic, independent, and documented process for obtaining audit evidence
and evaluating it objectively to determine the extent to which audit criteria are fulfilled".
What are the three discrete types of audits? - ANS-product or service, process, and system.
Integrated Audit - ANS-(combined or joint) may be conducted by a few individuals or a larger
team of auditors and can be employed with all types of audits. Included in this audit may be
first-, second-, and third-party auditors. These types of audits are used to add depth, minimize
bias, and reduce time to complete an audit.
Combined Audit - ANS-allow multiple auditors to divide into smaller groups (or work as
individiauls) to assess different managemrnt systems during the same audit--quality, medical,
environmental, automotive, and so on. Each auditor or audit team provides a report on their
area of audit to the lead auditor.
Joint Audits - ANS-Consist of two or more auditing organizations. Generally, a joint audit is done
to mitigate risks of bias. To minimize bias, an external third-party auditing firm is included in the
audit. All auditors will share auditing responsibilities of the same system and provide a single
report to the lead auditor.
Product or Service Audit - ANS-is an examination of a particular product or service (hardware,
processed material, software) to evaluate whether it conforms to requirements (that is
specifications, performance standards, and customer requirements).
Product or service audits are conducted when a product or service is in a completed stage of
production and has passed the final inspection.
The auditor uses inspection techniques to evaluate the entire product and all aspects of the
product characterstics.
What are some elements for product or service audits? - ANS-Elements examined may include
packaging, shipment preparation and protection, user instructions, product or service
characteristics, product or service performance, and other customer requirements.
Service Audit - ANS-An audit performed on a particular service.
Product Quality Audit - ANS-is the examinationor test of a product that had been previously
accepted or rejected for the characteristics being audited. It includes performing operational
tests to the same requirements used by manufacturing, using the same test procedure,
methods, and equipment.
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