MQM 220 Question and answers rated A+

MQM 220 Question and answers rated A+ Manager - correct answer Someone who coordinates and oversees the work of other people so organizational goals can be accomplished; not about personal achievement, about helping others do their work First-Line (Frontline) Managers - correct answer Managers at the lowest level of management who manage the work of non-managerial employees -- need majority technical skills, followed by human, then conceptual skills (supervisors, shift managers, district managers, department managers, office managers) Middle Managers - correct answer Managers between the lowest level and top levels of the organization who manage the work of first-line managers -- need an even split of conceptual, human, and technical skills (regional manager, project leader, store manager, division manager) Top Managers - correct answer Managers at or near the upper levels of the organization structure who are responsible for making organization-wide decisions and establishing the goals and plans that affect the entire organization -- need majority conceptual skills, followed by human, then technical skills (executive vice president, president, managing director, chief operating officer, chief executive officer) Why are managers important? - correct answer -Organizations need their managerial skills and abilities now more than ever -Managers are critical to getting things done -Managers do matter to organizations Management - correct answer Involves coordinating and overseeing the work activities of others so that their activities are completed efficiently and effectively