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Chapter 8 Enterprise Systems (1).
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Chapter 8 Enterprise Systems (1).
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Chapter 8 Enterprise SystemsTransaction processing systems (TPSs) capture and process the fundamental data about
events that affect the organization called ___________ that are used to update the official
records of the organization. - ANS-transactions
The essential characteristic of a(n) _________ transaction processing system is that it
processes transactions as they occur. - ANS-online
Which of the following is NOT one of the basic components of a TPS? - ANS-analytical models
_________ involves providing feedback regarding a potential data problem and enables users
to change the data. - ANS-Data correction
The specific business needs and goals of the organization define the method of transaction
processing best suited for the various application of the company. True or False? - ANS-True
Which of the following is not an objective of an organization's batch transaction processing
system? - ANS-Ensure that data is processed immediately upon occurrence of a business
transaction.
Business data goes through a cycle that includes data collection, data __________, data
correction, data processing, data storage, and documentation production. - ANS-editing
Unfortunately, there are a few choices for software packages that provide integrated transaction
processing system solutions for small and medium -sized enterprises. True or False? -
ANS-False
Capturing and gathering all the data necessary to complete the processing of transactions is
called __________. - ANS-data collection
Small organizations were slow to adopt ERP systems because of the relative complexity and
cost of implementing these systems. True or False? - ANS-True
The individual application modules included in an ERP system are designed to support
__________, the most efficient and effective ways to complete a business process. - ANS-best
practices
___________ software helps a customer manage all aspects of customer encounters, including
marketing, sales, distribution, accounting , and customer service. - ANS-Customer relationship
management (CRM)
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