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CIS_ Chapters 8-14 (1)
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CIS_ Chapters 8-14 (1)
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CIS: Chapters 8-14It is acceptable to for transaction processing systems to capture inaccurate data. - ANS-False
Small and medium size organizations do not employ enterprise systems. - ANS-false
An integrated database for the entire organization makes it easier to share data among different
business units. - ANS-true
The efficiency of processes for managing customer payments can vary; some processes are
more efficient than others. - ANS-true
Transaction processing systems provide valuable input to management information systems,
decision support systems, and knowledge management systems. - ANS-true
product lifecycle management typically includes customer relationship management software. -
ANS-False
large organizations were the first to take on the challenge of implementing enterprise resource
planning(ERP) - ANS-true
With an online transaction processing (OLTP) system, each transaction is accumulated over a
period of time and prepared for processing in a large batch of similar transactions. - ANS-false
Enterprise resource planning (ERP) systems work directly with manufacturing machines on the
production floor. - ANS-false
External users of product lifecycle management (PLM) software include design partners and
raw material suppliers. - ANS-true
Implementation of an enterprise resource planning (ERP) system provides an organization with
an opportunity to also upgrade the information technology that it uses. - ANS-true
If an organization is using several separate systems, they can be replaced with a single
integrated set of applications for the entire enterprise. - ANS-true
To successfully implement a supply chain management system, an organization must be able to
integrate its systems with its suppliers. - ANS-true
XYZ Inc. assigned a part-time mid-level manager to supervise the implementation of an
enterprise resource planning (ERP) system. The project has a high risk of failure. - ANS-true
, Manufacturing enterprise resource planning (ERP) systems follow a systemic process for
developing a production plan that starts with _______ to develop an estimate of future customer
demand. - ANS-sales forecasting
The information about invoices to customers is tracked by ____ system. - ANS-Transaction
processing system
As an organization's purchasing systems generate purchase orders and the items ordered are
received, information is sent to the _____ system to manage the amounts owed by the
organization. - ANS-Accounts payable
A customer relationship management (CRM) system helps a company in managing ______. -
ANS-distribution and accounting
A(n) _____ is central to individuals and organizations of all sizes and ensures that information
can be shared across all business functions and all levels of management to support the
running and managing of a business. - ANS-Enterprise system
A small and medium-sized enterprise (SME) is a legally independent enterprise with _____
employees. - ANS-up to 500
With _____, business transactions are accumulated over a period of time for processing in a
single unit. - ANS-batch processing systems
Suppose a small business is using the hosted model for its enterprise software. Which of the
following will not be an issue they will he worried about? - ANS-employing full-time IT
professionals to manage its resources
_____includes the planning, executing, and controlling of all activities involved in raw material
sourcing and procurement, converting raw materials to finished products, and the warehousing
and delivering finished product to customers. - ANS-Supply chain management
_____ is the use of software to assist in the creation, analysis, and modification of the design of
a component or product. - ANS-Computer-aided design
Payroll transactions and billing are typically done via _____. - ANS-Batch processing
Which of the following statements is true of product lifecycle management (PLM) software? -
ANS-It provides documents required for FDA and environmental compliance.
Which of the following types of processing is essential for businesses that require access to
current data such as airlines, ticket agencies, and stock investment firms? - ANS-Online
transaction processing
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