IST 309 Chapter 10
The functional area information systems are the most fundamental information systems in the
organization. - ANS-False
The data processed by transaction processing systems provide the inputs for other
organizational information systems. - ANS-True
In general, organizations try to automate data entry as much as possible. - ANS-True
When you make a purchase online, that transaction is an example of batch processing -
ANS-False
Functional information systems support the entire enterprise or major portions of it. - ANS-False
The information systems for Accounting and Finance could contain control and auditing
process. - ANS-True
The POM function within an organization monitors the customer sales activity - ANS-False
An example of a transaction in a HRIS application is adding a new employee. - ANS-True
Information systems can be function-specific. - ANS-True
Historically, the functional area information systems were developed independently of one
another. - ANS-True
Information silos were particularly efficient when business processes crossed functional
boundaries in an organization. - ANS-False
Business processes may be located within one functional area or may span multiple functional
areas. - ANS-True
Best practices are the most successful solutions or problem-solving methods for achieving a
business objective. - ANS-True
Enterprise resource management is an enterprise-wide effort to acquire and retain customers -
ANS-True
Financial management, operations management, and human resource management are
extended ERP modules. - ANS-True
, When ERP systems are not appropriate in an organization, then that organization can use an
enterprise application integration system. - ANS-True
Organizations that use ERP systems are more agile and adaptive. - ANS-True
Exception reports show a greater level of detail than is included in routine reports - ANS-False
Key-indicator reports shows data at a greater level of detail - ANS-False
Drill down reports are produced at scheduled intervals - ANS-False
An organization has to own all of the information systems it used. - ANS-False
USA Cycling needed an on-demand inventory and warehouse management system that allows
suppliers in different locations to manage inventory in a single system. - ANS-False
Airgas improved its efficiencies by using SAP, which is a customer relationship management
system - ANS-True
A company that implements an ERP system must reworking their business processes to meet
the procedures established by their ERP systems to gain significant benefits. - ANS-True
Which of the following is true? - ANS-The actual processing of a Transaction has to be
standard.
Which of the following is false? - ANS-Information systems are only used by large organizations.
Organizational transactions are typically _____ volume, _____, and therefore _____ to
computerize. - ANS-high, repetitive, easy
Business transactions that are processed as they occur is an example of - ANS-OLTP
The most fundamental information systems in an organization are: - ANS-Transaction
processing systems
When interest is credited to your savings account at your bank, it is called a: - ANS-Transaction
Crediting interest to your savings account at your bank once a month, it is called a: -
ANS-process
Data that have been processed by the organization's _____ are inputs into the organization's
database. - ANS-Transaction processing systems
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