Systems Ch. 8
Manufacturing enterprise resource planning (ERP) systems follow a systemic process for
developing a production plan that starts with _______ to develop an estimate of future customer
demand.
a. demand planning
b. cash flow forecasting
c. sales forecasting
d. inventory control - ANS-c. sales forecasting
Transaction processing systems (TPSs) provide valuable input to management information
systems, decision support systems, and knowledge management systems. - ANS-True
_____ involves reentering data that was not typed or scanned correctly.
a. Data editing
b. Data manipulation
c. Data encryption
d. Data correction - ANS-d. Data correction
Enterprise resource planning (ERP) systems work directly with manufacturing machines on the
production floor. - ANS-False
According to the classification of enterprise resource planning (ERP) vendors, _____ vendors
target medium-sized firms with annual revenues in the $50 million to $1 billion range operating
out of one or more locations.
a. Tier I
b. Tier III
c. Tier II
d. Tier IV - ANS-c. Tier II
Suppose a small business is using the hosted model for its enterprise software. Which of the
following will not be an issue they will he worried about?
a. designing of their products and services
, b. employing full-time IT professionals to manage its resources
c. promoting and selling their products and services
d. managing the hiring processes - ANS-b. employing full-time IT professionals to manage its
resources
It is acceptable to for transaction processing systems to capture inaccurate data. - ANS-False
With an online transaction processing (OLTP) system, each transaction is accumulated over a
period of time and prepared for processing in a large batch of similar transactions. - ANS-False
Which of the following statements is true of product lifecycle management (PLM) software?
a. It provides documents required for FDA and environmental compliance.
b. It is frequently employed by non-manufacturing organizations.
c. It secures data so that changes cannot be made early in the product design process.
d. It distributes data only to the employees of an organization. - ANS-a. It provides documents
required for FDA and environmental compliance.
XYZ Inc. assigned a part-time mid-level manager to supervise the implementation of an
enterprise resource planning (ERP) system. The project has a high risk of failure. - ANS-True
To successfully implement a supply chain management system, an organization must be able to
integrate its systems with its suppliers - ANS-True
The efficiency of processes for managing customer payments can vary; some processes are
more efficient than others. - ANS-True
Organizations frequently need to customize a vendor's enterprise resource planning (ERP)
software to integrate other business systems. - ANS-True
In the context of purchasing systems involved in the traditional transaction processing systems,
when a(n) _____ arrives from a supplier, it is matched to the original order and the receiving
report, and a check is generated if all data is complete and consistent.
a. invoice
b. order
c. pick list
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