N101 final
formation - CORRECT ANSWER--process that facilitates transformation from layperson to
professional nurse
accountability - CORRECT ANSWER--involves being answerable for the outcomes of a
task or assignment, accountable for own actions
competence - CORRECT ANSWER--ability to perform job correctly, the practical
measures of accountability
responsibility - CORRECT ANSWER--the specific obligation associated with the
performance of duties of a particular role
affective commitment - CORRECT ANSWER--want to stay
-attachment to a profession, identification and involvement
normative commitment - CORRECT ANSWER--ought to stay
-feeling of obligation to continue in the profession
continuance commitment - CORRECT ANSWER--must stay
-awareness of costs associated with leaving the profession, when negative consequences
are reasons to remain
stages of commitment development - CORRECT ANSWER--stage 1: exploratory stage
*positivity, ready to go
-stage 2: testing stage
*discover it is not all good
-stage 3: passionate stage
*able to look at stage 1 and 2 and decide to commit and contribute or not
-stage 4: quiet-and-bored stage
*more comfortable in role
-stage 5: integrated stage
*you have accepted and can manage both positives and negatives
optimism - CORRECT ANSWER--feeling that things will turn out for the best
pessimism - CORRECT ANSWER--belief that situation is always bad, may worsen
arrogance - CORRECT ANSWER--excessive pride, feeling of superiority
standards of care and standards of practice - CORRECT ANSWER--describe
responsibilities for which nurses are accountable
, three components of evidence based practice - CORRECT ANSWER--best evidence from
most current research available
-nurses clinical expertise
-patients preferences, which reflect their needs, interest and choice
interpersonal communication - CORRECT ANSWER--conversation with 2 or more people
intrapersonal communication - CORRECT ANSWER--self-talk or inner thoughts
factors that influence communication - CORRECT ANSWER--development (age)
-values or perceptions (values and beliefs, life experiences)
-roles and relationships (relationship of the sender and receiver)
-distance
*intimate: touching to 1.5 feet
*personal: 1.5-4 feet
*social: 4-12 feet
*public: 12-15 feet
-territoriality (space and things considered as belonging to self)
-environment (provide a comfortable environment)
-congruence (the words you say match your nonverbal behaviors, intonations, pace, etc)
-interpersonal behaviors (own thoughts and feelings)
barriers to communication - CORRECT ANSWER--stereotyping (implying patient is right
or wrong)
-agreeing and defensive (implying patient is right or wrong)
-being defensive (implies patient has no right to complain)
-challenging (important not to make patient prove statement right or wrong)
-probing (asking for information out of curiosity)
-testing (asking questions to make patient admit something)
-rejecting (refusing to discuss certain topics)
-changing topics and subjects (directing communication to areas of self-interest rather
than patient's concerns)
-unwarranted or false reassurance (blocks patients feelings)
-passing judgments (implies patient should think as nurse does)
-giving common advice (denies patients right to be equal partner)
types of communicators - CORRECT ANSWER--aggressive
*place blame, cause violence. focuses on own needs
-passive
*avoid arguments, keeps emotions to self. focus on needs of others, denying own needs
-assertive
*open to discussion
phases of therapeutic relationship - CORRECT ANSWER--pre-interaction phase
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