Exam (elaborations)
LAB MANAGEMENT QUESTIONS AND ANSWERS WITH SOLUTIONS 2024
- Course
- Institution
LAB MANAGEMENT QUESTIONS AND ANSWERS WITH SOLUTIONS 2024
[Show more]
Content preview
LAB MANAGEMENT QUESTIONS AND ANSWERS WITH SOLUTIONS 2024 Leadership - ANSWER Qualities exhibited by individuals influencing behavior of others to accomplish goals. Motivation - ANSWER The psychological feature that arouses an organism to action toward a desired goal. Blake -Moulton theory - ANSWER Theory based on a managerial grid of the 5 types of leadership styles with regard to concern for production or people, and desire to complete tasks. Managers that fall into the center of the grid are deemed middle -road manager s with interest in both production and employees equally. Maslow's Hierarchy of Needs - ANSWER Theory that motivation is based on physical needs and that basic needs must be meet prior to higher needs and that growth occurs as needs are met. Herzberg's Motivator -Hygiene theory - ANSWER A two -factor theory that assumes there are two independent factors that influence job satisfaction and dissatisfaction. Also theorizes that basic need fulfillment does not serve to further growth. McGregor's theories X and Y - ANSWER Theory that managers assess employees based on two types; lazy and in need of authority so management is dictatorship whereas the other is highly motivated and self -disciplined and management relies on employee strength s. Management by Objectives (MBO) - ANSWER This management theory is based on agreed upon objectives and evaluation based on these objectives which is useful in ensuring compliance. Total Quality Management (TQM) - ANSWER Theory that a combination of all components are involved in management; customer, producer, supplier and that participative management (teamwork) is essential. Often results in increased employee participation and te amwork efforts. Continuous Quality Improvement (CQI) - ANSWER Theory where there is continuous review of system and outcomes and changes are made as outcomes occur. Typically results in more open communication between employees and management. Tannenbaum and Schmidt theory (Continuum of Leadership) - ANSWER More of a motivational theory than a management theory in which the management begins as autocratic then transitions into more democratic as the employee becomes more independent. Hershey -Blanchard theory - ANSWER Theory based on the maturity of the employee and how self -sufficient they are. Begins as a training situation, then progresses into a more hands -off approach as the employee needs less direction. Fielder theory - ANSWER This theory of management is considered a troubleshooting method in which the manager recognizes the problem, analyzes the situation and proposes a strategy and solution Understanding interactions with employees and customers as well as flexibility with time and people - ANSWER What are traits that determine successful leadership? Profession - ANSWER A vocation requiring knowledge of some department of learning or body of persons engaged in an occupation. Professional - ANSWER A person who engages in an activity with great competence Professionalism - ANSWER The methods, character, status, etc of a professional for gain or livelihood Paraphrasing and asking questions - ANSWER What are two methods to enhance listening? 45% listening 50% of that understood - ANSWER What percentage of the time is spent listening and understanding conversation? Intrapersonal communication - ANSWER Communication with one's self only and involves daydreaming, language or thoughts internal to the communicator. Interpersonal communication - ANSWER Communication involving exchanges with others, and can be a means of conflict resolution. Verbal, nonverbal and paraverbal - ANSWER What are the three methods of communication? Paraverbal - ANSWER What is the method of communication that involves the tone or pitch of your voice? Five types & purposes of communication - ANSWER Informative -sharing info of knowledge Affective - expression of feeling & self concept Imaginative - creation or sharing of inventions Persuasive - attempt to influence Ritualistic -meeting social expectations 7 barriers to communication - ANSWER *Nonverbal -negative body languageThe benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller Performance. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $21.99. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
79202 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy study notes for 14 years now