MIS Chapter 2 Exam Questions Correctly Answered.

MIS Chapter 2 Exam Questions Correctly Answered. A business process in the ______________ function is producing bills of material. A) finance and accounting B) human resources C) manufacturing and production D) research and development E) sales and marketing - CORRECT ANSWER manufacturing and production An example of a cross-functional business process is A) identifying customers. B) transporting the product. C) creating a new product. D) assembling a product. E) paying creditors. - CORRECT ANSWER creating a new product Identifying customers is a business process handled by the human resources function. True/False - CORRECT ANSWER False One example of a business process is shipping a product to a customer. True/False - CORRECT ANSWER True A(n) _____________ is a set of logically related activities for accomplishing a specific business result. - CORRECT ANSWER business process The ____________ function is responsible for identifying customers. A) finance and accounting B) human resources C) manufacturing and production D) sales and marketing E) distribution and logistics - CORRECT ANSWER distribution and logistics If your main supplier was late in delivering goods, which type of system would you use to update your production schedule? A) ESS B) TPS C) MIS D) DSS - CORRECT ANSWER TPS You have been hired by a non-profit agency to implement a system to handle their donations. The system must be able to handle and record telephone, SMS, and Internet donations, provide up-to-the-minute reports, and create highly customizable mailing lists. In addition, event fundraisers need to be able to quickly access a donor's information and history. Which of the following systems will best meet these needs? A) TPS B) TPS with DSS capabilities C) TPS with MIS capabilities D) TPS with ESS capabilities E) DSS with MIS capabilities - CORRECT ANSWER TPS with MIS capabilities To monitor the status of internal operations and the firm's relations with the external environment, managers need _______ systems. A) decision-support B) knowledge C) transaction processing D) management information - CORRECT ANSWER transaction processing A(n) ________ is typically a major source of data for other systems. A) transaction processing system B) management information system C) executive support system D) decision-support system E) knowledge management system - CORRECT ANSWER transaction processing system