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MGT103 Final Exam: Questions & Solutions (100% Pass!)
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MGT103 Final Exam: Questions & Solutions (100% Pass!)
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MGT103 Final Exam: Questions & Solutions (100% Pass!)Where does an organization's culture originate? A. Societal norms and expectations B. Pressure applied through mergers C. With the organization's founder D. Resolution of disputes between rival factions E. Government regulation of the specific industry Right Ans - C. With the organization's founder
In decision making, a condition of _exists when a decision maker knows what the alternatives are and what conditions are associated with each alternative. A. Risk B. Uncertainty C. Certainty D. Ambivalence E. Imperfect information Right Ans - C. Certainty
Employment requirements such as test scores and other qualifications are legally defined as having a(n) on minorities and women when such individuals
meet or pass the requirement at a rate less than 80 percent of the rate of majority group members. A. affirmative action B. adverse impact C. confirmatory action D. divergent impact Right Ans - B. adverse impact
Which of the following is the role of top managers in an organization? A. Overseeing day-to-day operations B. Performing routine administrative tasks C. Implementing plans of first-line managers D. Creating organizational goals and overall strategy E. Coordinating the work of first-line managers Right Ans - D. Creating organizational goals and overall strategy Carolyn, a manager, discusses and reasons with the Board of Directors of her company until they agree to let her try her new strategic plan for a trial period. Carolyn is using in the given situation
. A. an obligation B. Persuasion C. Coercion D passive aggression Right Ans - B. Persuasion
An example of a force for change in the task environment of an organization is A. pricing strategies of competitors
. B. employee turnover rates. C. capital availability. D. employee motivation. Right Ans - A. pricing strategies of competitors.
What is the management role in executing plans? A. Organizing and staffing B. Controlling and problem solving C. Motivating and inspiring D. Establishing direction Right Ans - B. Controlling and problem solving
Consumer tastes and preferences are forces that influence an organization's product line. A. Technical B. Internal C. Managerial D. External Right Ans - D. External
Operational goals are concerned with A. shorter-term issues associated with the tactical goals. B. longer-term issues associated with the tactical goals. C. shorter-term issues associated with the strategic plan. D. longer-term issues associated with the strategic plan. E. longer-term issues associated with the operational plan Right Ans - A. shorter-term issues associated with the tactical goals.
What is one of the strengths of the bureaucratic model?
A. Favoritism and bias are minimized. B. It is easier to change rules when circumstances change.
C. Once rules are understood, it is easier to make exceptions. D. There is a higher level of flexibility. E. More attentions is paid to the human and social processes. Right Ans - A. Favoritism and bias are minimized.
Which of the following is true of business process changes? A. Business process change should not be carried out during a phase of entropy. B. Business process change requires a careful blend of top-down and bottom-
up involvement. C. Centralization must be adopted by the top management for the business process change to be successful. D. Employee participation should be minimal during a business process change. Right Ans - A. Business process change should not be carried out during a phase of entropy.
Punishment involves the use of power. A. Legitimate B. Reward C. Referent D. Coercive Right Ans - D. Coercive
A(n) occurs when an employee's decision potentially benefits the individual to
the possible detriment of the organization. A. loss of confidence B. conflict of interest C. security breach D. violation of organizational culture Right Ans - B. conflict of interest
Which of the following perspectives on motivation concerns "what" motivates people rather than "how" they are motivated? A. Reinforcement B. Process C. Content D. Equity Right Ans - C. Content
The first step in rational decision making is A. identifying alternatives. B. implementing an alternative.
C. selecting the best alternative. D. recognizing and defining the decision situation. E. evaluating alternatives. Right Ans - D. recognizing and defining the decision situation.
Which of the following accurately describes the responsibility of a corporate board of directors? A. Exerting considerable influence by using the media to call attention to their positions B. Helping the company get the expertise they lack from other companies C. Ensuring the firm is run to best serve the stockholders' interests D. Gaining legal property rights to the business by buying stock E. Protecting the public from certain business practices or to protect organizations from one another Right Ans - C. Ensuring the firm is run to best serve the stockholders' interests
Alpha Electronics assembles different parts to make standardized laptops along an assembly line. Alpha Electronics uses technology. A. job rotation B. mass-production C. Unit D. continuous-process Right Ans - B. mass-production
R&D at Venus Electronics Inc. has created an innovative new device. Management now needs to decide if Venus should launch this device as its next new product now or wait for the next one. Venus can estimate the costs to develop, produce, and market this device as well as forecast sales. But there
are many unknowns in both the new product development and market conditions that Venus cannot accurately predict. Therefore, Venus is making this decision under a condition of A. Risk B. Uncertainty C. Certainty D. ambiguity. E. security. Right Ans - B. Uncertainty
Following the accidental release of a batch of phones that failed screening control, a manufacturer of mobile phones decides to replace all such phones at
no cost to the user-even taking care of shipping and delivery. Which step in the control process does this example represent?
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