Exam (elaborations)
Shake Shack Hospitality Sign Off – Questions & Answers
- Course
- Institution
Shake Shack Hospitality Sign Off – Questions & Answers
[Show more]
Content preview
Shake Shack Hospitality Sign Off – Questions & AnswersWhat’s the temperature danger zone Right Ans - 40-140 degrees F
How should you greet a guest/not greet a guest Right Ans - 4 Cs
How to ring in an allergy Right Ans - Select the correct allergy from the POS
and attribute that to the item in the order. Also communicate to Expo/Bun
4Cs Model Right Ans - Call over, Create connection, Create Cravings, Courtesy Close
5As Model Right Ans - Approach, Ask, Assist, apologize, additional generosity (Used with Upset Guests)
3As Model Right Ans - Aproach, Ask, Assist
What does F.A.B Stand for? Right Ans - Front Facing, Accurate, Balanced
Are the fries gluten free Right Ans - Yes but cross contamination could occur through shroom and chicken breading
How to help a guest with special needs Right Ans - 3 As
Which bills need to be verified Right Ans - Any bills over 20
If a large bill is checked with the pen and scanner but does not appear to be real, what should you say and do next? Right Ans - Ask the guest if they have another form of payment and inform them them that you are not able to accept the bill. If all else fails, inform the manager
If a guest says, Can I just get a water? How can you turn that into a crave Right Ans - Our bottled water helps to fund the clean-up of US Waterways. It is
1 way we stand for something good
Is the shroom vegetarian Right Ans - Yes but inform the guest that it may be cooked in the same oil as our chick n shack
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller Studyhall. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $7.99. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
67232 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy study notes for 14 years now