2024
2024 LEADERSHIP ROLES AND
MANAGEMENT FUNCTIONS IN
NURSING THEORY AND
APPLICATION 10TH EDITION
CHAPTER 1 EXAM WITH
CORRECT ANSWERS
The unit manager has created a decision grid in order to assist with difficult staffing decisions that will affect many nurses. The decision grid will also allow the manager to: A. Examine alternative visually and compare each against the same criteria. B. Ensure that the decision is made objectively rather than subjectively. C. Plot the outcome of a decision over time and evaluate decision making process. D. Predict when events must take place to complete a project on time - CORRECT ANSWERS-A. Examine alternative visually and compare each against the same criteria.
Feedback: A decision grid allows one to visually examine the alternatives and compare each
against the same criteria. This assists with the decision-making process, but it cannot
guarantee that the decision will be completely objective. A decision grid is
not a tool for
tracking the outcomes of a decision. Decision grids are not synonymous with project
planning tables
A nurse manager is planning to apply a decision-making model to a clinical challenge. When using a decision-making tool, what should the manager do? A. be aware that the tool cannot eliminate the risk of human error
B. Have an impartial colleague apply the tool, if possible. C. Apply the tool as quickly as possible. D. Recognize the tool will negate the effect of the managers values. - CORRECT ANSWERS-A. be aware that the tool cannot eliminate the risk of human error 2024
Feedback: Management decision-making aids are subject to human error and do not remove
the effects of individual values, which always affect decision making. There is no particular
reason that a tool would have to be applied by another person. Making the
correct decision
can take time; moving too quickly can compromise the quality of the process
Nurse manager had to intervene in a conflict between client and a staff member the manager chooses to make a decision " In the moment" rather
than applying a methodic or deliberate decision-making tool. How should this managers actions Be interpreted?
A. The manager should have used a decision-making tool before responding be. B. The manager demonstrated an autocratic leader ship style. C. The managers decision was likely made on faces basis of emotion. D. The manager applied heuristics to a problem that required a quick solution - CORRECT ANSWERS-D. The manager applied heuristics to a problem that required a quick solution
Feedback: Most individuals rely on discrete, often unconscious processes known as
heuristics, which allows them to solve problems more quickly and to build on experiences
they have gained in their lives. This manager's prompt decision making exemplifies this
rapid approach. This does not necessarily lead to worse outcomes than a slower, more
methodical approach. Heuristics can be based on experience and knowledge and are not
simply expressions of emotion. Heuristics and rapid decision making are not synonymous
with an autocratic leadership style that downplays input from others
Which statement is true regarding an economic man style manager? A. The manager is primarily motivated by his or her own financial gain. B. The manager gathers as much information as possible and produces many alternatives. C. The manager makes decisions that may not be ideal but results in solutions that have an adequate outcome. D. The manager may lack complete knowledge and generate a few alternatives - CORRECT ANSWERS-B. The manager gathers as much information as possible and produces many alternatives.
Feedback: Economic managers gather as much information as possible and generate many
alternatives. However, most management decisions are made by using the administrative
man model of decision making, in which the manager never has complete knowledge and
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