Medical Office Concepts Terminology

Medical Office Concepts Terminology AAMA -Correct Answer-A national association providing continuing education, professional networking opportunities, and certification examinations to its members accuracy -Correct Answer-Correctness, including attention to detail; the trait often ranked most important in assistants by physicians administration medial assistant (AMA) -Correct Answer-The title given to medical office professionals who perform administrative tasks in a wide variety of settings AHDI -Correct Answer-a national organization that promotes professional standards and growth for the field of medical transcription AMT -Correct Answer-A national organization that promotes professional standards and growth; certification available through the association's examination. assertiveness -Correct Answer-The ability to step forward to make a point in a confident, positive manner certification -Correct Answer-An essential minimum standard of competence in a particular medical specialty achieved through training and successful completion of a comprehensive examination confidentiality -Correct Answer-The legal requirement that a patient's medical information be kept secret except in certain clearly defined instances dependability -Correct Answer-The ability to complete work on schedule, do required tasks without complaint, and always communicate willingness to help; closely related to accuracy and thoroughness efficiency -Correct Answer-The ability to use time and other resources to avoid waste and unnecessary effort empathy -Correct Answer-sensitivity to the feelings and situations of others that allows one to mentally put oneself in the other person's situation ethnocentrism -Correct Answer-The tendency to believe that one's own race or ethnic group is the most important and that some or all aspects of its culture are superior to those of other groups. flexibility -Correct Answer-Adaptability to new or changing requirements good judgment -Correct Answer-The ability to use knowledge, experience, and logic to assess all aspects of a situation in order to reach a sound decision honesty -Correct Answer-Truth telling, expressed in words and actions; a quality that enables the person to be trusted at all times and in all situations IAAP -Correct Answer-A worldwide organization that sponsors continuing education and a certification examination with the successful completion earning the designation of Certified Administrative Professional (CAP); also works with employers to promote excellence; formerly known as Professional Secretaries International (PSI) initiative -Correct Answer-The exercise of one's power to act independently maturity -Correct Answer-Emotional and psychological integrity composed of many qualities and skills. problem-solving -Correct Answer-The ability to find solutions through flexibility, advice seeking, inform